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Assistant Restaurant/ Banquet Manager
Job
Zennith People Inc
Pomona, CA (In Person)
Full-Time
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Job Description
VITA Italian Restaurant is seeking an experienced Assistant Restaurant/Banquet Manager oversees daily operations within a dynamic hospitality environment, managing a medium to large team to ensure seamless event execution. This role focuses on on-site supervision of banquet events and restaurant activities, emphasizing excellent customer service, quality control, and operational compliance without requiring travel. Responsibilities Supervise and lead a team of 10-30+ staff members to deliver exceptional service Manage customer service standards and promptly resolve issues Oversee inventory management and coordinate with vendors Maintain quality control across all banquet and restaurant operations Create and manage staff schedules to meet event and service demands Conduct training and development programs for team members Ensure compliance with hospitality regulations and internal policies Payroll and employee time/edit sheets Preferred Qualifications 5+ years of experience in hospitality management 2 years of experience in Italian restaurant and catering management 2 years of Hotel Banquet Management experience Associate's or Bachelor's degree in Hospitality Management or related field Certifications such as ServSafe and Event Management Strong skills in customer service, staff training, and conflict resolution Experience in inventory control, scheduling, and budgeting Excellent communication and problem-solving abilities Scheduling & Availability Work flexible schedules, including AM, PM, weekends, and holidays , as required by business needs and directed by management Work Environment & Expectations Fast-paced, service-driven hotel and restaurant environment Requires strong multitasking, leadership presence, and decision-making skills Hands-on role requiring active floor management during service and events