Terrain Cafe | Assistant Manager | Westport

Terrain Cafe | Assistant Manager | Westport Menus and Venues - 4.5 Westport, CT Job Details Full-time $55,000 - $65,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Latte art Customer communication Operations management Spirits experience Sales Inventory management Staff scheduling Menu concept development Managing hospitality teams Mid-level Sanitation procedures Hiring Entrepreneurship Team management 1 year Cash handling Communication skills Staffing management Overseeing training Customer complaint resolution Staff development Hospitality management Performance evaluation

Full Job Description Role Summary:

Terrain Café is a chef-driven, garden-to-table restaurant that celebrates seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. We are seeking a motivated Assistant Manager! Our ideal candidate will play a critical role in maintaining and enhancing our customers' satisfaction. The Assistant Manager will support the General Manager and entire team by organizing, planning and directing activities in all aspects of dining room service, front of house and beverage programming.

Role Responsibilities:

Job Summary Responsible for daily restaurant operations and actively ensuring a superior guest experience through excellent service. Supports the General Manager and entire team by organizing, planning and directing activities in all aspects of dining room service, front of house and beverage programming. About You An ultimate people-person, who elevates the customer experience through genuine connection and guest interactions. Motivated, hard working and inspired by our horticultural surroundings. Working knowledge of alcohol, coffee and beverage programs with a passion for creating beautiful lattes and standout cocktails. Driven to lead a team of committed coworkers with an entrepreneurial spirit to reach targeted goals. Strong communication, listening skills and emotional intelligence. Essential Duties Responsible for supporting and meeting daily restaurant operations to ensure a superior guest experience in our dining room Collaborate with the General Manager in analyzing and recommending methods drive sales, manage profitability, fulfill operating hours to include all controllable spending (payroll, COGS, invoicing) Manage beverage program; maintain relationships with purveyors, manage and submission of inventory, participation in menu development Assists the General Manager in hiring, training, developing, scheduling and evaluating employees through daily line-up, staff programs and daily evaluation of restaurant service performance Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling Interacts with guests to obtain feedback; effectively responds to and handles guest issues and complaints at all times acting as a brand ambassador Encourages a positive work environment for all staff

Role Qualifications:

Qualifications 4-5 years restaurant experience 1 year management experience Polished, professional appearance with a positive, team-oriented attitude. Ability to multitask and stay calm under pressure. Strong communication and interpersonal skills are important. Flexible availability preferred- may include mornings, evenings, weekends, and select holidays.

Physically able to:

Stand and walk for extended periods Bend, reach, lift up to 50 lbs. Work in a dynamic, fast-paced environment

The Perks:

Why Work with Us? Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement Join a distinctive garden-to-table restaurant rooted in craftsmanship offering thoughtful seasonal menus Warm, welcoming spaces supported by a collaborative, hospitality-focused team culture Employee perks, discounts & benefits across URBN brands Benefits Eligible full-time employees enjoy access to URBN's competitive benefits package, including: Medical, dental, and vision insurance Paid Time Off (PTO) 401(k) with retirement savings plans ➡ Learn more: urbn.com/work-with-us/benefits

Pay Range:

USD $55,000.00 - USD $65,000.00 /Yr.

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.