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In Room Dining Order Taker
Job
The Setai
Miami Beach, FL (In Person)
Full-Time
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Job Description
In Room Dining Order Taker The Setai - 3.8 Miami Beach, FL Job Details Full-time 1 hour ago Benefits Paid jury duty Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Bereavement leave Life insurance Referral program Qualifications Hotel restaurant experience Cross-functional communication Full Job Description In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its serenity—one that whispers with an unmistakable imprint of grace and timelessness. The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. Our luxurious oceanfront environment combines Asian traditions of simplicity and elegance with the Art Deco history of South Beach, creating an intimate and private world coveted by discerning travelers. Position Overview We are seeking an In-Room Dining Order Taker to join our exceptional team. The ideal candidate is a self-starter with a strong Food & Beverage background in a luxury hotel environment. This role requires excellent communication, organizational abilities, and the capacity to manage time with efficiency and grace. The candidate must be guest-focused, polished, and able to thrive in a fast-paced environment. Responsibilities Answer and process all in-room dining requests professionally and promptly Upsell menu items and make knowledgeable recommendations Coordinate orders between kitchen and service teams to ensure timely delivery Maintain detailed order records and follow proper billing procedures Anticipate guest needs and provide thoughtful, personalized service Support the In-Room Dining team as needed Adhere to hotel service standards and departmental procedures Requirements Previous experience in luxury hotel Food & Beverage required Strong communication and organizational skills Ability to multitask and prioritize efficiently Must be able to lift up to 50 lbs., push up to 100 lbs., and comfortably bend, stoop, and walk stairs and hotel corridors Flexible schedule, including weekends and holidays What We Offer The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive package for all full-time employees, including programs unique to our hotel: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short-Term Disability Insurance Retirement Plan - 401(k) Generous Paid Time Off Bereavement Pay Jury Duty Pay Food & Beverage Discounts Spa Discounts Employee Referral Program Duty Meals Uniforms & Uniform Maintenance Parking privileges are not offered with this position.