Tropical Smoothie Café Assistant Manager - Overtown, Miami (NEW)

NOTE:

The training for this job will occur at the North Miami Beach location. The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Responsibilities Build effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent 2+ years' of retail or equivalent management experience Strong verbal or written communication skills Able to perform all crew member responsibilities

SUMMARY OF CREW MEMBER RESPONSIBILITIES

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Member.

ESSENTIAL FUNCTIONS

▪ Interacts with crew members and customers using 'Tropitude' (Tropitude is our "mojo" and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere.) ▪ Delivers 'Unparalleled Hospitality' to each customer that visits our café. ▪ Prepares ingredients for our food and smoothies. ▪ Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes' standards. ▪ Uses our sanitation practices to handle and prepare food. ▪ Sets up and monitors food and smoothie work stations. ▪ Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe. ▪ Follows the steps to operate the register including taking customer orders, accurately handling cash, and being responsible for the drawer. ▪ Follows all safety and security policies set by the brand. ▪ Performs any additional tasks necessary to run the cafe.

PHYSICAL REQUIREMENTS

▪ Continuous standing and walking throughout the duration of each shift. ▪ Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash. ▪ Constant face-to-face interactions with crew members and customers. ▪ Safely navigate in a fast-paced cafe environment. ▪ Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

▪ Most shifts are between eight to nine hours, but this may vary. ▪ May be expected to have some early mornings, late evenings, weekend, and/or holiday hours. ▪ Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift. ▪ Fun, fast paced, upbeat environment with no fryers!

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

Employee discount Paid training

Shift:

8 hour shift Day shift Evening shift

Education:

High school or equivalent (Required)

Experience:

Leadership:

1 year (Required)

Management:

1 year (Required)

License/Certification:

food manager (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to

Commute:

Miami, FL 33136 (Required)

Work Location:

In person