Food & Beverage Attendant

Food & Beverage Attendant Malibu Jack's Springfield Springfield, IL Job Details Part-time $16 - $17 an hour 1 day ago Qualifications Food and beverage product quality management Food handling Maintaining an organized workspace Guest relations Removing debris Sales transaction processing Floor cleaning Financial transaction processing Dishwashing Processing cash transactions Customer inquiry handling Sanitation procedures Meal preparation Pizza experience Clean workspace maintenance Bartending Escalation handling Leadership Kitchen equipment maintenance Entry level Kitchen organization

Full Job Description Job Description:

Food & Beverage Attendant Reports to:

Floor Manager Position Type:

Part-Time Job Summary At Malibu Jack's, we create a fun, clean, and safe entertainment experience for guests of all ages. Food & Beverage Attendants are responsible for preparing and cooking menu items, maintaining food safety standards, delivering excellent customer service, and supporting overall park operations. All Food & Beverage Attendants are considered Team Members and are expected to contribute to overall park success through cross-training and shared responsibilities. Cross-training is a standard expectation of employment and supports operational flexibility. Cross-training does not automatically result in a pay increase but is required as part of team member responsibilities. Cleanliness and facility upkeep are the responsibility of every team member. All team members are expected to assist with cleaning tasks when assigned, regardless of primary department. What You'll Do Food Preparation & Safety Prepare and cook menu items (pizza, fries, chicken strips, etc.) according to recipes and procedures Maintain strict adherence to food safety and sanitation standards Follow all health department regulations regarding food storage, handling, and preparation Safely operate kitchen equipment and ensure proper care and maintenance Monitor food quality, presentation, and portion control Guest Service & Transactions Provide friendly, efficient, and high-quality customer service Answer guest questions and resolve concerns professionally Escalate issues to management when appropriate Process cash and card transactions accurately and efficiently Serve beverages responsibly and check guest IDs when applicable (bartending responsibilities as needed; must be 21+) Cleanliness & Facility Standards Regularly clean and sanitize kitchen areas and equipment Perform dishwashing and maintain organized workstations Sweep, mop, wipe down surfaces, empty trash, and maintain cleanliness in dining areas Respond quickly to spills or hazards to maintain a safe environment Complete assigned cleaning tasks promptly and thoroughly Team Responsibilities Cross-train in other park areas (attractions, groups & parties, front desk support, etc.) as needed Assist other departments based on operational needs Support overall park cleanliness and guest experience Communicate effectively with team members and leadership throughout shifts Maintain a safety-focused, high-quality customer service attitude at all times Know emergency procedures for all areas you are trained in and follow them during an actual emergency Qualifications Previous food service experience preferred but not required Ability to understand and follow instructions, recipes, and safety guidelines Strong attention to detail and quality standards Ability to work evenings, weekends, and holidays Collaborative team player who can work independently when needed Strong work ethic focused on pride, dependability, and willingness to learn Malibu Jack's is committed to training and developing team members to build professional experience and skills. Physical Demands Ability to walk and work in varied elevations and surfaces, including steps and ladders Ability to safely navigate work areas Vision abilities include close vision, peripheral vision, depth perception, and focus Frequent use of hands to handle tools, equipment, and materials Frequent standing, walking, climbing, balancing, stooping, kneeling, crouching, or crawling May lift and/or move up to 45 pounds Minimum Qualifications Must be at least 21 years of age Must be available to work weekends and holidays Able to stand for extended periods of time Able to lift up to 40 lbs without assistance