Assistant Cafe Manager

Benefits:

Opportunities for Career Growth and Development Educational Discounts Life Insurance 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance Position Overview Supporting one of the largest QSR brands, the Assistant Cafe Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You'll work closely with the Cafe/Restaurant Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role. Why join us? Opportunity to grow into a Cafe/Restaurant Manager role Hands-on leadership experience in a fast-paced environment Direct impact on team success and guest experience Generous discounts on food/coffee Key Responsibilities Team Leadership Assist with recruiting, hiring, and training team members Lead by example and work alongside the team during shifts Provide coaching and feedback to support team development and a positive team culture Hold team members accountable for performance and behavior Operations & Guest Experience Create a guest-first culture and lead by example to deliver excellent service Maintain brand standards, cleanliness, and food safety Address guest feedback and support service improvements Business & Financial Performance Support sales growth through execution of promotions and initiatives Help manage labor, food costs, and cash handling Track performance and assist in achieving business goals Administrative & Operational Support Assist with scheduling, payroll, inventory, and ordering Complete basic reporting and administrative tasks Support and step in for the Store/Restaurant Manager as needed What We're Looking For Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred) Strong communication and teamwork skills with a demonstrated understanding of confidentiality Ability to work in a fast-paced, hands-on role Basic math, problem-solving, and computer skills High school diploma (or equivalent) ServSafe Certification (preferred) What to Expect Flexible schedule (including early mornings, weekends, holidays) On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.) Fast-paced, team-oriented environment