Banquet Captain

Banquet Captain Bridge Hotel Partners LLC Waco, TX Job Details $18 - $19 an hour 1 day ago Qualifications Computer operation Managing hospitality teams Customer inquiry handling High school diploma or GED Productivity software Full Job Description At Cambria Hotel we're all about creating memorable experiences with a touch of class. As a Banquet Captain, you'll be at the heart of our operations, leading our team to deliver exceptional service that leaves a lasting impression. You'll work closely with our guests, understanding their needs and ensuring every detail of their event is perfect. Your leadership will inspire our banquet team to meet our high standards, while your dedication to client satisfaction will enhance our reputation for excellence. We're looking for someone who has a passion for hospitality and a track record of leadership. With at least three years of experience in the industry, you'll bring your expertise to coordinate and manage our banquet operations seamlessly. You'll have the opportunity to showcase your skills in a supportive environment where innovation and growth are encouraged. We value your commitment to quality and will provide you with the resources to thrive and advance your career with us. If you're ready to join a team that values excellence and development, we invite you to apply today.

Compensation:

$18 - $19 hourly

Responsibilities:

Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area Supervise the daily operations of the banquet are, including ordering supplies, overseeing event space set-up, and selecting staffing levels to provide an exceptional level of service Engage with customers to go through banquet event options that suit their budget and go over any changes, questions, or concerns to ensure a quality product is provided Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities Assess and document the outcome of each event to propel future improvement upon all processes

Qualifications:

This role requires a strong emphasis on putting the guest first and providing exceptional customer service Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity High school diploma or equivalent, associate degree in hospitality management preferred Display excellent communication skills with clients and coworkers Possess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint About Company With a team of industry veterans, seasoned managers, and emerging leaders, KB Hotel brings an unmatched combination of experience, competence, and innovation to our daily operations and developing projects. Together, KB Hotel's team brings more than fifty years of combined experience in every aspect of hotel licensing, development, and operational management across multiple brands.