Breakfast Attendant, Part-Time | Residence Inn, Milwaukee Downtown

Breakfast Attendant, Part-Time | Residence Inn, Milwaukee Downtown CSM Lodging Services Incorporated - 2.9 Milwaukee, WI Job Details Part-time 20 hours ago Qualifications Kitchen health and safety standards Venue beverage service Table cleanliness maintenance Hotel regulations compliance Equipment safety procedures Hotel policy compliance Food service health code compliance Food service opening procedures Bar safety compliance (food service) Safety regulations Handling customer inquiries Greeting customers Cooking Cost control Dining area setup High school diploma or GED Kitchen cost control Food safety sanitizing procedures Buffet setup Task prioritization Hotel emergency procedures Materials management in food and beverage Cleaning messes in dining areas Hotel and accommodations guest complaints handling Hotel safety procedures Bar inventory maintenance Restaurant supply ordering Food Handler Certification Entry level Age verification regulations Full Job Description This position is responsible for assisting hotel guests in a friendly, courteous and professional manner. Creates a welcoming and inviting breakfast by preparing food and providing superior customer service to guests. Responsible for set-up, maintenance and take-down of the breakfast including cooking and stocking food. Ensures food and beverage station is maintained, and adheres to all safety and health regulations. Follows CSM high standards of quality to ensure guest satisfaction. Greets all guests in a courteous and friendly manner. Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest. Assists other associates as necessary to meet guest needs. Understands and follows CSM guest service recovery program. Responsible for set-up, maintenance, and take-down of the breakfast/evening social room. Responsible for maintaining food and beverage station to all safety and health regulations. Attendant may also be responsible for assisting with food inventories and orders as needed. Attendant dispenses appropriate levels of alcohol to local, CSM, and Brand standards. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Consistently checks guest's identification and monitors guest's consumption of alcoholic beverages to ensure compliance with state and local liquor laws. Responsible for disposal of garbage, picking up dishes and glass wear, re-stocking breakfast/social area including coolers and freezers, and clearing/wiping down tables and counters. Transfers full tubs to the dish room, and washes all barware/dishes. Completes all required paperwork accurately and in a timely manner. Assists with inventory, completing inventory par sheets, ordering, and other responsibilities as needed. Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the breakfast/social area, kitchen, and dish room. Follow all CSM/Brand procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to CSM/Brand grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to CSM attendance policy. Completes all required side work, and takes initiative to jump in wherever necessary. Works as a team player and actively contributes to the success of the guest's experience.

Competencies/Skills Required :

Must have food service handling certification or ability to obtain as required. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.

Education :

High school diploma/GED or equivalent experience required.

Availability :

Part Time, need to have weekend availability

Physical Requirements:

Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.