Butcher Block Supervisor

Position Summary The Butcher Block Supervisor oversees the service-oriented butcher block area within the meat department, ensuring high-quality product cutting, custom service execution, and an elevated customer experience. This role leads team members in delivering expert product knowledge, specialty cuts, and strong merchandising while maintaining food safety and operational standards. Key Responsibilities Department Operations & Execution Supervise daily operations of the butcher block, including cutting, trimming, grinding, and custom order fulfillment Ensure all meat products meet company standards for quality, freshness, and presentation Execute proper rotation (FIFO), labeling, and storage of all products Maintain a clean, organized, and fully stocked butcher service case Support production planning to meet customer demand and minimize shrink Leadership & Team Support Supervise, train, and coach meat cutters, clerks, and wrappers assigned to the butcher block Provide hands-on leadership during shifts to maintain productivity and service standards Support scheduling and labor alignment based on service demand Reinforce safety practices and promote a strong team environment Customer Service & Expertise Deliver a high-touch, service-focused customer experience at the butcher block Provide expert recommendations on cuts of meat, preparation methods, and cooking techniques Handle special orders and custom cut requests accurately and efficiently Resolve customer concerns promptly and professionally Food Safety & Compliance Ensure strict adherence to all food safety and sanitation standards Monitor temperature logs, product handling, and equipment sanitation Ensure compliance with company policies, regulatory requirements, and audit standards Oversee proper use and maintenance of cutting tools and equipment Inventory & Financial Performance Assist with ordering, receiving, and inventory control for butcher block items Monitor and control shrink through proper cutting practices and inventory management Ensure accurate pricing, signage, and product labeling Support achievement of department sales and margin goals Qualifications Previous experience in meat cutting or meat department operations required Strong knowledge of meat cuts, merchandising, and product handling Leadership or supervisory experience preferred Strong communication and customer service skills Ability to work in a fast-paced, service-driven environment Flexible availability including nights, weekends, and holidays Physical Requirements Ability to stand for extended periods Frequent lifting of up to 50 lbs Repetitive tasks including cutting, trimming, and stocking Ability to work in refrigerated environments Safe handling of sharp tools and heavy equipment