Job Description
Poker Dealer/Dual Rate Caesars Entertainment - 3.6 St. Louis, MO Job Details Full-time 20 hours ago Qualifications Customer communication Staff supervision Guest relations Casino In-person customer service Full Job Description
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission :
"Create the Extraordinary" Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY
Provides direct and general supervision to games staff in order to ensure effective and efficient gaming operations. Creates and ensures dealers are providing an entertaining and energetic atmosphere while maintaining game security and developing customers. HOW YOU WILL CREATE THE EXTRAORDINARY
(The following statements are intender as general illustrations of the work in this job class and are not all inclusive for specific positions). 1. Staff, schedule, evaluate, train, develop, monitor and lead team members in such a manner to maintain a positive employee relations culture. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members. 2. Motivate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established departmental and guest service objectives. 3. Assist with procedures, trains, schedules and evaluates team members in keeping with company and departmental directive, policies and procedures. 4. Report shift activity on a daily basis in the poker log book and coordinates with other shifts. 5. Observe players' behavior for signs of cheating such as marking, switching, or counting cards, notify security staff of suspected cheating. 6. Evaluate guest play and extend complimentary services to support extended play. 7. Resolve customer and team member complaints. 8. Explain and interpret house rules, such as poker rules and betting limits, for patrons. 9. Ensure procedures for opening and closing of the poker room are followed according to established procedures. 10. Assist with determining how many poker tables to open each day and schedule staff accordingly. 11. Perform other duties as assigned by management. Must be able to work a flexible schedule including late nights, weekends and holidays as needed. WHAT YOU WILL NEED
Must be able to obtain and maintain valid gaming license Demonstrated knowledge of various table games/poker and previous table games supervisor experience Displays excellent verbal and written communication skills Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Excellent guest service and communication skills. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required. These skills and abilities are typically acquired through at least 2 years experience directly related to the accountabilities specified. ADDITIONAL REQUIREMENTS TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
