H6330 POKER DEALER

Post

H6330 POKER DEALER

Job Category:

Gaming

Requisition Number:

H6330002999

Posting Details

Posted:

May 25, 2026 Full-Time On-site Locations Showing 1 location Mescalero, NM 88340, USA Job Details Description

Position Title:

Poker Dealer s

To:

Poker Supervisor Supervises:

N/A Summary of Position Conducts gambling games such Texas Hold'em, Omaha, Omaha hi low. Deals assigned table games. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Understands w to get the information needed toplete tasks to Can explain and demonstrate technical skills used toplete tasks to Can explain or demonstrate the behavioral values or standards needed toplete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed toplete task or goal. Hasplete knowledge and can tell others of IMGR&C products and Provide guests with directions or other venue Act upon all mentsplaints in a prompt, professional and friendly manner. Performance Performance meets expected results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly ing talent and skills in a positive way to Supports achievement of Quality Goal; "Do it right the first " Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve Behavior Service Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from Chooses a positive approach in all Respects individuality of others; continues tomunicate in order to work Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all Serves Identifies and canmunicate needs of guests and Takes quick action to serve others in a way that meets/exceeds their Identifies ways to improve individual or team's service to Provides service outside job responsibilities if needed to help resort Takes ownership of guest problem(s) until it is Professionalism Meets IMGR&C Appearance Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for Informs supervisor of future absence as far in advance as Required to work all Marketing Special Events and Communication Provides information others need to succeed, in time for them to use s with next shift the information needed for them to Listens to others without interruption; acts on their feedback when Asks questions to better understand expectations of s all guestplaints andpliments to Supervisor or s all situations to Supervisor or Manager w resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal s other team members succeed without being Takes action to resolve conflict between s other departments achieve s ideas to increase team success and guest satisfaction to Supervisor or Does whatever is necessary to help department and resort Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Responsible for providing and ensuring excellent customer service is provided in the Poker area at all time. Deals Poker games and ensures adnce to all regulatory, departmental, and casino polies and procedures and to the Internal Control Structure (ICS). Assists with orpletes customer buy-in- Assists with orpletes Is alert to all activity at their table at all Ensures all losing hands are picked up and pays winning bets Educates players on the proper rules and procedures of the Responsible for table game security at all Maintains a clean and neat chip rack at all Understands federal currency reporting requirements (Title 31) as it relates to table games player activity. Understands necessary call-outs and announces them Keeps supervisors informed about game mistakes, misdeals and Alerts floor regarding any suspicious Team member must be aware of andply with all attendance policies, procedures and work schedules in a cooperative manner. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) and relevant training, or six months to one year related experience in a customer service environment and/ or training; or equivalentbination of education and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand heldmunications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.