Service Concierge

Position:

Service Concierge Location:

Crain Kia of Bentonville 2201 SE 28th St.

Bentonville, AR Job Id:

1091 # of

Openings:

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Service Concierge Location:

Crain Kia of Bentonville 2201 SE 28th St. Bentonville, AR 72712

Job Description:

Crain Kia of Bentonville is seeking a friendly and professional Service Concierge to join our team. The ideal candidate will serve as the first point of contact for our service customers, providing exceptional customer service and ensuring a smooth and welcoming experience from arrival to departure.

Key Responsibilities:

Greet customers warmly as they arrive for service appointments. Assist customers with check-in and check-out processes efficiently and courteously. Provide clear communication regarding service status and estimated wait times. Coordinate with service technicians and advisors to ensure timely updates and customer satisfaction. Maintain a clean and organized service reception area. Answer phone calls and respond to customer inquiries related to service appointments. Assist with scheduling service appointments and follow-up communications as needed.

Required Skills:

Excellent interpersonal and communication skills. Strong customer service orientation with a friendly and approachable demeanor. Experience as a service concierge or greeter preferred. Ability to multitask and manage time effectively in a fast-paced environment. Professional appearance and attitude. Basic computer skills and familiarity with scheduling software. How to

Apply:

If you are passionate about delivering outstanding customer service and want to be part of a dynamic team at Crain Kia of Bentonville, please submit your application today. ``` Apply for this Position Apply with Indeed