Lobby Attendant

Lobby Attendant Westside Family Health Center - 3.5 Culver City, CA Job Details Full-time $24 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Health screenings Computer operation Spanish Customer communication Sanitizing surfaces Maintaining an organized workspace Guest relations Non-profit experience Interpersonal skills Customer service Computer literacy Maintaining patient confidentiality Greeting customers HIPAA English Clinic experience Customer inquiry handling Medical scheduling Data entry Patient interaction Clean workspace maintenance Communication skills Entry level Full Job Description Westside Family Health Center (WFHC) is a nonprofit community clinic dedicated to providing high-quality, low-cost healthcare to more than 13,000 women, men and children. Founded in 1974, WFHC is a Federally Qualified Health Center with 50+ employees and volunteers. We're currently seeking a Lobby Attendant to join our team, so if you have a passion for healthcare and want to make a difference in the community, Westside Family Health Center could be the opportunity you're looking for. Please visit our website at www.wfhcenter.org for additional information on

WFHC. POSITION PURPOSE

Attends to all visitors, patients, team members, volunteers, and vendors by ensuring safe entry into Westside Family Health Center. Serves as the first point of contact while maintaining a diligent, professional, and friendly presence when individuals inquire about the nature of their visit. Key Responsibilities Greet and communicate with team members, vendors, volunteers, and patients in a friendly, confident, courteous, and respectful manner. Consistently display professionalism in appearance and behavior. Maintain a full understanding of WFHC confidentiality policies, procedures, and HIPAA requirements. Explain all WFHC services to guests and walk‑in visitors. Confirm patient appointments accurately and efficiently. Ensure the lobby and front desk areas are equipped with daily supplies and maintained in an organized, welcoming condition. Assist with facility-related tasks, including conducting walk-throughs, inventorying supplies, and distributing supplies as needed to support daily operations. Health Screening Follow Health screening procedures prior to anyone entering the building i.e., before entering the facility. Responsible for the sanitization of screening station and common areas in the lobby.

Qualifications:

Two years of customer service experience, preferably in a health care setting or non-profit clinic or community service setting. Experience working with computers and entering data quickly and accurately. Effective verbal and written communication skills, including computer skills to receive and convey information clearly and concisely. Bilingual English/Spanish required Ability to multi-task and work alone. Be able to work with minimal supervision.

Job Type:

Full-time Pay:

$24.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift Morning shift

Experience:

Customer service: 2 years (Required)

Language:

Spanish (Required)

Work Location:

In person