Front Desk Agent/Concierge

Position Overview We are seeking a reliable and customer-focused Front Desk Agent to support daily operations at a boutique hospitality property. This role is ideal for someone who is organized, detail-oriented, and enjoys working in a fast-paced, guest-facing environment. Opportunity for growth and increased responsibility. Key Responsibilities Greet guests and provide a professional, welcoming experience Manage check-ins, check-outs, and reservations Process payments and ensure valid cards are on file Respond to guest inquiries and resolve issues promptly Assign rooms and coordinate with housekeeping Provide clear instructions regarding access and policies Maintain accurate records in the property management system What We're Looking For Strong customer service and communication skills Reliable, punctual, and detail-oriented Comfortable using computers and learning new systems Ability to multitask and stay composed under pressure Flexible availability (overnights, evenings, weekends, holidays) Preferred (Not Required) Previous hospitality or customer service experience Familiarity with reservation or property management systems

Pay:

$20.00 - $20.50 per hour

Benefits:

Paid time off

Work Location:

In person