Concierge Associate - BV

Concierge Associate - BV 94573 Rutherford, CA, United States Be the First to Apply Job Description Boldly Cultivating (youtube.com) About us Treasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our Treasury America's portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE we are led everyday by our purpose, Boldly Cultivating . We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities. At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people. To learn more about our purpose and our renowned portfolio of global brands, click here . About Beaulieu Vineyard Established in 1900, Beaulieu Vineyard is one of the most historic Napa Valley wineries, setting the standard for quality and innovation in Napa Valley winemaking. Today, Beaulieu Vineyard continues to innovative, utilizing the latest technology in combination with time-honored traditions to produce exceptional Napa Valley Cabernets About the role The priority of the Concierge is to provide a warm and gracious welcome to each visitor to Beaulieu Vineyard, as well as to ensure that each guest understands the wine experience, and any other information that will enhance their visit. The Concierge will serve as a reservationist for the tasting room whether that be taking reservations over the phone or in person. The concierge will enter appropriate guest information into the reservation system. Must be available weekends. Responsibilities Set-up and host wine tastings and tours for guests Provide world class customer service to site visitors Assist in events, private dinners and various site activities Assist with restocking, inventory, wine packing and floor upkeep Register operations, retail sales and wine club promotions Follow site policies and procedures. Complete projects and other duties as directed by Retail Sales Manager. About you You must be 21 years of age You have some experience in retail sales or a similar hospitality setting Exemplary customer service skills required You have strong presentation skills with the ability to relay knowledge of wines and wine production You are dynamic with a positive attitude You have a clean professional appearance, and you excel at teamwork and interactions Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants Must be able to lift 50 lbs. (a case of wine) Wine industry and/or tasting room experience is highly desired but not required This position must work weekends (Friday, Saturday and Sunday), and some holidays and evenings Benefits depend on your work category and may include:

Paid Time Off:

Competitive vacation, sick leave, and 12 paid holidays. Plus, a "TWE4ME Day" - a day to spend however you choose

Paid Parental & Caregiver Leave:

Generous time off for life's big moments

Volunteer Days:

Get paid to give back-2 full days each year

Flexible Work Options:

Find your flex-hybrid and custom schedules available for certain roles

Wellbeing First:

Medical, dental, vision, free mental health support, and an award-winning wellness program 401(k) with

Company Match:

100% vested after 60 days of employment

Wine Perks & Discounts:

Enjoy exclusive employee pricing on the world's best wines, plus receive a generous product allowance

Recognition & Rewards:

Celebrate wins and earn fun rewards We offer a range of great benefits such as flexibility, rewards and discounts and health and well-being initiatives. It takes all varietals! At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products. All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com , quoting the job title and reference number.

Pay Transparency Disclosure:

Base pay: Hourly rate ranges from $18 to $22 per hour, based on experience, skills, role scope, location, and business needs.

Incentive pay:

Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance. Incentive pay is not guaranteed. Actual compensation will be determined based on factors including, but not limited to, candidate experience, skills, internal equity, geographic location, and applicable employment laws. Treasury reserves the right to modify the range in the future. How to apply We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today. Apply Now Job Info Job Identification 1004980 Job Category Production & Skilled Trades Posting Date 04/22/2026, 05:20 PM Apply Before 05/26/2026, 08:00 PM Job Schedule Full time Locations 1960 St Helena Hwy, Rutherford , CA, 94573, US Legend Jobs at a location Group of locations © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map 1960 St Helena Hwy, Rutherford , CA, 94573, US Copy to Clipboard Similar Jobs Tasting Room Lead Concierge - BV 94573 Rutherford, CA, United States Posted on 04/17/2026 Be the First to Apply The Lead Tasting Room Concierge will deliver a concierge-led luxury hospitality experience in a premium wine environment. You will be responsible for setting the tone providing seamless, personalized service and anticipating guest needs at every touchpoint. This leader will serve as ambassadors of the tasting room for driving sales, hosting elevated experiences, and leading daily operations as shift supervisors in partnership with the Assistant Hospitality Sales Manager. Tasting Room Associate - BV 94573 Rutherford, CA, United States Posted on 04/07/2026 We are currently recruiting for a Full Time Tasting Room Associate at Beaulieu Vineyard with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Full Time Tasting Room Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanor is a must.