Resident Services

Resident Services Pride Rock Capital Management

LLC - 3.0

Denver, CO Job Details Full-time 5 hours ago Qualifications Spanish Customer communication Writing skills In-person customer service High school diploma or GED Managing projects Full Job Description Are you AMAZING ? Are you a people pleasing problem solver ? We need you! We are looking for an AMAZING, Bilingual, Resident Services Coordinator, to attend to our residents and team members. This special person will need to have a property management background to help our residents, team members - everyone, be the best they can be!

Duties:

Provide and coordiante services to residents and visitors Manage administrative requests from residents and respond to resident inquiries Address resident concerns and issues in accordance with property service standards Assist office visitors ensuring their needs are met Assist with leasing responsibilites when coverate is needed Create and maintain a positive environment for residents and visitors Assist with deliveries and receivng/distributing resident packages Assist with office mail Record resident service requests and ensure timely follow-up Assist residents and guests with parking restrictions and policies Assist with administrative and office needs Maintain schedules and calendars All other duties as assigned

Qualifications Required:

Customer service experience Bilingual - Spanish required Strong commitment to company goals and values Property Management experience preferred Prior customer service experience required High School diploma Excellent communication and listening skills Must communicate ideas and information in an organized, clear, and concise manner, both verbally and in writing Strong customer service skills Computer skills, knowledge of Yardi, highly preferred Ability to handle interpersonal situations Ability to resolve issues in a timely manner while prioritizing and managing multiple projects simultaneously We are a Equal Opportunity Employer who participates in E-Verify!