Front Desk Administrator

Job Overview At Tara Cluck Dance Center (TCDC), we believe dance is about more than technique—it's about building confidence, character, and community. Our mission is to provide superior dance training in a safe, welcoming environment where dancers of all ages and abilities can thrive. We are seeking a highly organized, friendly, and dependable Front Desk Administrator to be the first point of contact for our families and visitors. This role is essential in creating an exceptional customer experience and ensuring the day-to-day administrative operations of the studio run smoothly. Responsibilities Customer Service & Reception Greet families, students, and visitors with warmth and professionalism Answer phone calls, emails, and text inquiries promptly Assist prospective families with class placement and enrollment Provide accurate information regarding classes, tuition, policies, and events Administrative Support Manage student registrations and account updates using studio software Process payments and maintain accurate records Monitor attendance and assist with class rosters Prepare and organize studio paperwork and digital files Communication Send studio announcements, reminders, and follow-up messages Support recital, competition, and event communications Maintain consistency in messaging and branding Studio Operations Keep the front desk and lobby organized and welcoming Manage lost and found and studio inventory Assist with costume distribution, recital preparations, and merchandise sales Support special events and occasional weekend activities Qualifications Proven experience in front desk or office administration roles with strong organizational skills. Strong communication skills and maintain professional phone etiquette. Ability to manage time efficiently while juggling multiple responsibilities in a fast-paced environment. Excellent interpersonal and customer service skills, and empathy to work with students and families of all ages and backgrounds. Strong organizational and multitasking abilities High attention to detail Proficiency with Google Workspace (Gmail, Docs, Sheets) Comfortable learning studio management software such as DanceStudio-Pro Ability to work independently and as part of a team Professional and positive attitude Experience in administration, reception, or customer service required. Dance studio experience is a plus, but not required Schedule Typical hours include:

Monday-Friday:

Afternoon and evening shifts, Saturday mornings Support during Holiday recital and Spring Recital Estimated 20-25 hours per week, depending on season. Compensation $20-$25 per hour, depending on experience Complimentary dance classes for immediate family members (optional benefit) Positive and supportive work environment Opportunities for growth within the organization Ideal Candidate You are: Naturally welcoming and friendly Highly organized and detail-oriented Calm under pressure Tech-savvy and quick to learn Passionate about helping families feel supported and valued Excited to contribute to a growing, community-centered business

Pay:

From $20.00 per hour

Benefits:

Employee discount Application Question(s): Are you comfortable working with kids of all ages and speaking with parents on a regular basis?

Experience:

Customer Service:

1 year (Required) Ability to

Commute:

Lafayette, CO 80026 (Required)

Work Location:

In person