Front Desk Concierge

Front Desk Concierge Boca Raton, FL 33431 $19

• $23 an hour
• Full-time $19
• $23 an hour
• Full-time Join a high energy, luxury plastic surgery practice that believes the front desk is not "just reception," it's the heartbeat of the patient experience.

We are looking for a polished, people-first Front Desk Concierge who is full of positive energy, and who knows how to make every guest feel welcomed, cared for, and excited to be in the office. The ideal candidate is someone who naturally thrives around people and loves creating memorable experiences all day long. This role is perfect for someone who has excelled in environments like: Upscale restaurants or hospitality (hostess, maître d', VIP guest services) Luxury hotel front desk or concierge roles High-end retail sales/customer service Medical aesthetics, dermatology, medspa, or plastic surgery practices Any fast-paced environment where warmth, multitasking, professionalism, and sales-minded service matter If you are outgoing, organized, polished, and love interacting with people while keeping operations running smoothly, we want to meet you. Front Desk Concierge

• Luxury Plastic Surgery Practice

JOB SUMMARY

Our luxury plastic surgery practice is seeking a rockstar Front Desk Concierge to serve as the welcoming face of our office and help deliver an exceptional patient experience from check-in to checkout. This is not a passive front desk role. We are looking for someone with strong people skills, emotional intelligence, professionalism, and the ability to confidently manage a busy, patient-centered environment while maintaining a warm and elevated atmosphere. The right person genuinely enjoys talking to people, staying organized under pressure, upselling products and memberships naturally, and helping patients leave excited about their experience — including encouraging glowing online reviews.

Preferred Experience:

Experience in hospitality, luxury retail, concierge, restaurant hosting, hotel front desk, aesthetics, medspa, dermatology, or plastic surgery Bilingual in English and Spanish strongly preferred Excellent communication and customer service skills Professional appearance and polished demeanor Comfortable interacting with many patients throughout the day Strong multitasking and organizational skills in a fast-paced environment Confidence discussing skincare products, memberships, promotions, and patient services Experience with EHR and CRM systems is a plus (Symplast, Nextech, Salesforce, HubSpot, TouchMD, Go High Level, etc.)

Responsibilities:

Greet and check in patients with warmth, confidence, and professionalism Ensure paperwork, photos, and patient documentation are completed properly Answer phones, schedule appointments, and manage inquiries Check patients out and process payments accurately Upsell skincare products, memberships, and loyalty programs Help maintain a beautiful, patient-ready front office environment Coordinate with clinical staff to ensure smooth daily operations Encourage and assist patients with leaving positive online reviews Deliver a luxury-level experience during every patient interaction

Compensation:

$19-23 based on experience Performance incentives and bonus opportunities Opportunity for growth within a high-end aesthetic practice If you have the personality, professionalism, and people skills to thrive in a luxury aesthetic environment, we'd love to meet you. Apply today — Immediate start available!

Send your resume to:

Laurie@optimizationcentre.com

Pay:

$19.00

• $23.

00 per hour

Benefits:

Employee discount Health insurance Paid time off Retirement plan

Work Location:

In person