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Med Spa Front Desk Concierge
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Gulf Coast Cosmetics
Trinity, FL (In Person)
$31,200 Salary, Full-Time
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Job Description
About us Gulf Coast Cosmetics is a premier luxury med spa located in Trinity & Spring Hill Florida. We are dedicated to enhancing natural beauty through personalized, results-driven aesthetic treatments. Our expert team provides advanced non-surgical services including, Botox and fillers to laser treatments and body contouring. We focus on delivering a welcoming, high-end experience with cutting-edge technology and a customized approach designed to restore confidence and reveal radiant skin. Our goal is to ensure each client looks and feels their best with every visit. Job Description We are looking for a Front Desk Receptionist to join our amazing team! The receptionist is the first point of contact for our clients and is essential in delivering a seamless, elevated experience from arrival to departure. This role is ideal for someone who thrives in a team environment, values attention to detail, and is passionate about beauty and wellness. Responsibilities Welcome and greet patients in a courteous and professional manner Answer, screen, and direct incoming calls in a timely manner Scheduling appointments and manage client flow to ensure smooth daily operations Answer patient questions about services and products with excellent customer service Adhere to all front desk protocols with consents and maintaining patient confidentiality in compliance with HIPAA guidelines Checking patients in and out accurately and efficiently Daily calls/texts to existing and prospective patients Maintain a clean work environment at the front desk and throughout the practice (keeping waiting areas tidy and skincare boutique etc.) Perform other duties as assigned or requested by management. Strong customer service,various payment processing such as credit cards, cash etc Candidates with sales-oriented mindset will have the opportunity to introduce and recommend skincare products that support patient care, with eligibility for performance-based incentives Skills & Qualifications Previous front desk experience required. Previous medspa or medical experience preferred Excellent organization and multitasking skills in a fast- paced environment Professional appearance and polished demeanor Sales experience a plus Two Saturdays per month required. Flexible to work 30 - 40 hours per week as needed. Strong computer and customer service skills Primary work location is Trinity, but must be willing to assist at our Spring Hill location up to one day a week or as needed