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Spa Coordinator

Job

Benefit Management

Savannah, GA (In Person)

Full-Time

Posted 1 week ago (Updated 3 hours ago) • Actively hiring

Expires 7/1/2026

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Job Description

Spa Coordinator at Benefit Management Spa Coordinator at Benefit Management in Savannah, Georgia Posted in 12 days ago.
Type:
full-time
Job Description:
Our medical spa specializes in advanced aesthetic and wellness treatments including injectables, laser hair removal, BBL photofacials, skin rejuvenation, microneedling, chemical peels, body contouring, hormone replacement therapy, medical weight loss, and more. The Spa Coordinator plays a critical role in driving membership growth, delivering an exceptional client experience, and ensuring smooth daily operations at the front desk.
Qualifications:
High school diploma or equivalent required; some college preferredPrior front desk, customer service, sales, or hospitality experience preferred medical spa, salon, or healthcare setting strongly preferredZenoti experience preferred; proficiency with comparable EMR/practice management or POS systems preferred.

Strong sales aptitude with a track record of meeting goalsExcellent verbal and written communication skillsProfessional appearance and polished demeanorProficient with standard office technology (Microsoft Office, email, scheduling platforms)Comfortable handling payments, memberships, and basic financial transactionsAbility to multitask in a fast-paced environment
Responsibilities:
Greet clients, manage check-in and check-out, and create a warm, professional first impressionPresent and close membership sales; educate clients on the value of recurring membershipsSuggest and book pre-approved add-on services and consultations to support clinic revenue goalsManage the appointment schedule, coordinate with clinical providers, and minimize gaps or overbookingAnswer phones, respond to client inquiries, and follow up on leadsMaintain accurate client records and notes in Zenoti or designated EMRProcess payments, packages, memberships, and refunds in line with company policySupport inventory tracking, retail sales, and front desk cleanlinessResolve client concerns professionally and escalate as neededContribute to a positive, team-focused clinic environment
Benefits May Include:
Productivity-based membership and add-on bonus opportunitiesEmployee discounts on treatments and productsFlexible schedulingCareer growth opportunities into senior coordinator and management rolesHealth insurance benefits at select locationsRetirement savings options at select locationsSupportive and team-oriented environment
Ideal Candidates Are:
Warm, polished, and client-focusedConfident closers who love hitting goalsOrganized and dependableStrong communicators with excellent phone presenceComfortable with high-end clienteleTeam players who thrive in a fast-paced environmentPart-time and full-time positions available. Some evenings and weekends required. recblid 1l02dw7e6sdjl69u9r0tft8z27ui6l