North Iowa Emergency Services Specialist, Overnight

YSS is seeking a motivated, supportive, quick thinking, night-owl to join our team as an Overnight Emergency Services Specialist ! As an Overnight Emergency Services Specialist, will supervise and care for residential clients during the night and early morning hours, while providing an atmosphere of mutual respect and trust. A well-functioning, nightly living routing will be carried out so that all clients can sleep undisturbed, ensuring that clients remain in bed. This individual oversees clients' rising in the morning and is responsible for house cleaning and laundry. Ensure client safety through active supervision and awareness of whereabouts. Model appropriate behavior, boundaries, and social skills. Manage group dynamics and support daily routines, including mornings, chores, and hygiene. Implement behavior management systems consistently. Provide crisis intervention and coordinate emergency or medical response as needed. Maintain accurate daily logs and complete incident reports. Communicate timely updates to supervisors and on-call staff. Support intake processes, including admissions paperwork and screenings. Respond to referral calls and connect individuals with appropriate services and resources. Maintain a safe, clean, and compliant environment. Conduct safety drills and follow all emergency procedures. Monitor and maintain facility needs and agency vehicles. Follow agency policies and procedures. Communicate effectively and work collaboratively with team members. Attend trainings, meetings, and maintain required certifications. This is not a complete list of the responsibilities of this position. Duties may change at any time. What We Provide... We believe in your potential, we meet you where you are, and we invest in your future. Beyond the meaningful work, YSS provides the following benefits: Supportive leadership team and mission-driven culture. Flexibility and autonomy in a collaborative environment. Competitive salary Comprehensive benefits. Health insurance Voluntary dental insurance Voluntary vision insurance Life insurance and long-term disability coverage Supplemental accident, critical illness, and hospital indemnity insurance Professional liability insurance coverage Flexible spending account/health savings account Supplemental compensation award Generous Paid Time off and Leave Four weeks of paid time off (PTO) Volunteer time off Paid holiday leave Birthday holiday Wellness Program Opportunities Paid membership to the Athletic Club of Ames Employee Assistance Program for all employees Flu shots Mental health support YSS is a Public Service Loan Forgiveness qualified employer. 403(b) retirement offerings If this sounds like work you'd be proud to do—and a team you'd want to grow with—we'd love to hear from you. Let's do meaningful work, together. We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values

• Commitment, Collaboration, Compassion, Innovation, Integrity, and a "Can Do" Spirit .

MUST HAVES

• Required Qualifications High School Diploma or higher.

Two years of related work experience. Flexibility to cover shifts as needed. Travel is required for this position. For YSS insurance purposes, you must: be 21 years of age, have a current, valid, state-issued, driver's license, and have a clean driving record.

SHOULD HAVES

• Preferred Qualifications A Bachelor's degree in a human services or related field is preferred.

Proficient with data entry and the use of Microsoft products including Word, Outlook, etc. Ability to actively learn and listen. Ability to communicate with excellent observational, listening, speaking, and writing skills. Ability to collaborate and work effectively with others. Ability to use critical thinking skills to problems solve. Ability to manage resources effectively. Ability to manage one's own time and the time of others.

The IDEAL Candidate Will:

Be rooted in purpose and driven by equity, inclusion, and positive social impact. Bring humility, respect, and cultural awareness to every interaction. Speaks a language in addition to English (especially one spoken in our communities). Who You Are... You're reliable, level-headed , and not easily rattled. You know how to keep people safe , handle tough situations, and communicate clearly with both clients and coworkers. You bring a mix of structure, common sense, and compassion to the role—and you don't mind jumping in wherever needed to keep things running smoothly. We Celebrate Your Story... Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability? Your lived experience offers a unique, compassionate perspective that can inspire real change . By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families. Your journey matters . If you're ready to use it to uplift and empower others , we warmly encourage you to apply. Who We Are... We're YSS

• one of Iowa's oldest & largest nonprofits dedicated to putting kids first.

Our mission? To spark hope, create opportunities, and help young people thrive. With life-changing programs, an enthusiastic leadership team, and our brand-new 50-acre recovery campus, we're growing fast and thinking big . Check us out at yss.org! At YSS , we celebrate the unique backgrounds, identities, and experiences that each team member brings. As an Equal Opportunity Employer , we're dedicated to creating a respectful, inclusive, and empowering environment where everyone can grow and succeed. And we're always working to do better together. YSS is a nicotine-free workplace. Heads Up! Don't Miss Our Messages!

• We communicate with applicants via email
• straight from our Paycom system. So be sure to keep an eye on your inbox (and your spam/junk folder too). Got questions? Email yss@yss.org
• we're happy to help! The YSS Hiring Process Apply
• Fill out the online app at yss.org/ysscareers. Assessment
• We'll check out your skills and experience. Interview
• Phone, video, or in-person
• we'll chat and get to know you. References
• Send us three+ people who can sing your praises. Screening
• Background and driving checks (plus license verification if needed). Offer
• If it's a match, you'll get a formal offer through Paycom.