Clinic Intake Specialist, VES

Maximus is currently hiring for a Medial Office Assistant to join our Veterans Evaluation Services (VES) team in Chicago, IL. The Medical Office Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. Due to contract requirements, only a US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:

• Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
• Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation
• Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
• Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
• Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.
• The ability to work onsite at our Chicago, IL clinic is required
• Must be willing and able to travel to other clinics within the Eastern region as needed
• Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed
• Valid Driver License required (not currently suspended/revoked/expired) Minimum Requirements
• High School Diploma or GED required.
• Customer service/hospitality industry experience highly preferred
• Experience in Microsoft Office (Word/Excel/Outlook) highly preferred

Pay:

$22.47 per hour

Benefits:

Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person