Guest Experience Concierge

Guest Experience Concierge

SPACESINC

Lenexa, KS Job Details Full-time 1 day ago Benefits Dental insurance 401(k) Parental leave Vision insurance Retirement plan Qualifications Teamwork Guest relations Event planning Administrative experience High school diploma or GED Creativity Organizational skills Front desk Productivity software Full Job Description About

SPACESINC SPACESINC

is a commercial interiors provider based in Lenexa, Kansas, specializing in commercial furniture, interior construction, project coordination, and installation services. We deliver integrated solutions for office, education, healthcare, government and other commercial environments, managing projects from planning and procurement through delivery, installation, and closeout. What sets us apart is how we work. As a small, agile team, we believe great projects come from strong relationships, clear communication, and an unwavering attention to detail. Our work is highly collaborative to keep projects moving smoothly in fast‑paced, deadline‑driven environments. At SPACESINC, accountability matters, teamwork is essential, and we take pride in delivering spaces that become places that improve the lives of the clients we serve. In this vital role, you'll be the first face of SPACES, ensuring every guest and employee interaction reflects SPACESINC's commitment to professionalism, organization, and care. The responsibilities below outline how the Guest Experience Concierge supports daily operations, serves as a key point of contact for internal and external members, and helps keep our office running efficiently.

Key Responsibilities:

Answer and manage incoming, outgoing, and internal calls, ensuring they are directed to the appropriate person or department Take accurate messages and relay them promptly to the relevant parties. Greet and welcome visitors with a professional demeanor, ascertain the purpose of their visit, and direct them to the appropriate area or person Manage meeting room setups, ensuring rooms are prepared for scheduled events, including arranging refreshments and snacks Coordinate catering for meals during group meetings and events Strive to enhance the overall client and visitor experience by maintaining a welcoming and efficient front desk environment Coordinate internal manufacturer meetings, lunch & learns, and happy hours Regularly restock office supplies to ensure availability for staff and visitors Maintain cleanliness, orderliness, and organization of the reception area and common spaces, ensuring a professional and tidy environment Provide support for company-sponsored events and activities, contributing to event logistics and coordination as needed Handle all incoming correspondence, including packages, mail, and emails, ensuring timely distribution to the correct recipients Sort, distribute, and route incoming company mail to the correct recipients, ensuring prompt delivery when needed Notify staff of package deliveries and ensure proper handling and distribution Meter outgoing mail as necessary, ensuring proper postage and handling Book travel accommodations as needed

Qualifications:

High School Diploma or General Education Degree (GED) required Customer service experience preferred Basic knowledge of Microsoft Office programs required Excellent customer service and communication skills Effective multi-tasking skills Must display professionalism at all times Ability to flex and adapt to varying situations Strong interpersonal skills and an approachable demeanor; effectively demonstrates a welcoming presence and remains accessible to colleagues and clients Actively engages in conversations and fosters an open dialogue with others Must demonstrate proficiency in all core competencies as described and characterized in this job description. Other duties as assigned. Prolonged periods of sitting or standing at a desk and working on a computer Passion for interior design and client experience a plus! Background in event planning/coordination a plus! This position is on-site at our Lenexa location!

Benefits:

401(k) Dental insurance Parental leave Retirement plan Vision insurance

Work Location:

In person