Client Concierge Advocate and Receptionist

Are you the kind of person who notices the details, stays calm under pressure, and makes people feel welcome the moment they walk in or call? MedicareSchool.com is hiring a full-time Client Concierge for our in-office team in Overland Park. In this role, you'll often be the first voice a client hears and the first impression they have of our company. You'll help clients feel welcomed, supported, and pointed in the right direction as they navigate Medicare — a topic that can feel confusing and overwhelming for many people. This position is a great fit for someone who enjoys serving people, keeping things organized, and bringing steady, positive energy to a busy office. You should be comfortable answering calls, greeting clients, managing details, using computer systems, and following through on tasks without needing constant reminders. The right person for this role is dependable, professional, and emotionally steady. You don't get flustered easily. You can be friendly without being distracted. You can move quickly without making people feel rushed. And you take pride in creating a smooth, high-quality experience for every client. This is a full-time, in-office position located in Overland Park, so applicants should live within a reasonable commuting distance. If you're looking for a role where your organization, communication skills, and care for people can make a real difference every day, we'd love to meet you! Responsibilities Welcome and assist clients in person and over the phone Answer incoming calls and direct clients to the appropriate team member Schedule appointments and help manage daily calendars Assist with client communication, follow-up, and general administrative support Support multiple departments with various operational tasks as needed Maintain organization of the office and reception areas Help create a positive, professional, and caring client experience from start to finish Qualifications High school diploma or GED required College degree preferred Customer service or reception experience is beneficial Strong organizational skills and attention to detail Comfortable working with multiple computer systems and software platforms Excellent verbal and written communication skills Professional appearance and positive attitude Dependable, team-oriented, and service-minded

Compensation/Benefits:

$22.50 per hour Health insurance Paid time off

Job Type:

Full-time Pay:

From $22.50 per hour

Benefits:

401(k) Health insurance Paid time off Ability to

Commute:

Overland Park, KS 66210 (Required)

Work Location:

In person