Courtesy Car agent

Conklin Automotive Group is looking for a friendly and organized Courtesy car agent to join our team. As a Courtesy car Agent, you will be responsible for assisting customers with vehicle loaners, managing reservations, and ensuring a smooth and positive loander experience. You will serve as the primary point of contact for Service/Loaner customers, providing excellent customer service and handling all loaner processes efficiently. This is a great opportunity for individuals who enjoy working with people and have a passion for the automotive industry. Key Responsibilities Greet and assist customers with vehicle loaner reservations Explain loaner agreements, Warranty's clearly to customers Ensure loaner vehicles are clean, well-maintained, and ready for customers Manage vehicle return inspections and process payments accurately Maintain accurate loaner records and documentation Coordinate with the service and sales departments as needed Handle customer inquiries, complaints, and provide solutions promptly Requirements High school diploma or equivalent required Previous experience in customer service is preferred Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Strong attention to detail and organizational skills Valid driver's license with a clean driving record Positive attitude and customer-focused mindset Benefits 401K with company match Paid time off Paid holidays Paid training Direct deposit Sponsored healthcare Health savings account with company match