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AM M-LOUNGE ATTENDENT

Job

Wichita Marriott

Wichita, KS (In Person)

Part-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/1/2026

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Job Description

AM M-LOUNGE ATTENDENT
Wichita Marriott - 4.0 Wichita, KS Job Details Part-time 22 hours ago Qualifications Guest reservation booking Proactive hotel and accommodations guest assistance Hotel policy compliance Safety regulations High school diploma or GED Safety standard operating procedures Standard operating procedures (SOPs) Full Job Description
OVERALL RESPONSIBILITIES
To ensure a hospitable and professional atmosphere in the M-lounge area. Serve all guests providing the highest level of service in an efficient and courteous manner while following Marriott standards, procedures and policies at all times.
QUALIFICATIONS/PRE-REQUISITES
Guest-focused personality Ability to meet the standards of appearance Good physical health Self-controlled disposition Honesty and integrity Upbeat, positive attitude Ability to work within a team
JOB REQUIREMENTS
Have a valid Food Handler's card/PM Shift Tams Card PM Shift adheres to all alcohol beverage rules and regulations. (signs and agrees to Beverage Agreement form) Be knowledgeable about the hotel and its services Be knowledgeable about the local area, local events, attractions, sightseeing and cultural events Ability to arrange all types of requests for all of our guests such as car rental, airline and train tickets, office services, beauty and barber services, etc. Arrange presents, repairs and shopping, if requested Be knowledgeable in all guest relations functions and M- lounge attendant functions Have thorough knowledge of Standard Operation Procedures
PRIMARY DAILY JOB FUNCTIONS
Handle all guest's requests and fulfill them as quickly as possible Ensure compliance with accident prevention guidelines Ensure that log books, handovers, and checklists are well maintained Recognize all repeat guests and VIP members as well as their special needs and requests Be knowledgeable about Marriott Rewards and Frequent Flyer programs Carry out all reasonable requests by management which the associate is capable of doing Represent Marriott in the most professional and courteous manner at all times Other duties as assigned.
PHYSICAL REQUIREMENTS
Must be 18 years of age Be able to stay on feet for up to 8 hours Lift and/or move 10 pounds 50% of the time Lift and/or move 50 pounds 5% of the time
EQUIPMENT USED
Telephone Convection Oven Microwave Fax Machine Dishwasher
EDUCATION REQUIRED
High School Diploma or equivalent