Job Description
Part-Time Skincare Concierge & Client Experience Lead — Evenings BARENUÉ™
Location:
Lake Charles, LA Schedule:
Tuesday-Friday, 4:00 PM-7:00 PM + rotating Saturdays, 9:00 AM-4:00 PM (~15 hrs/week) Pay:
$10-$14/hour based on experience, plus performance-based commission and sales bonuses (structure shared during interview) A note from our founder: I started BARENUÉ as a wax-only studio and have grown it into a skincare clinic that's becoming the go-to in Lake Charles for waxing, Hydrafacials, and Korean skincare-based custom facials. I'm looking for someone who wants to grow with me, not just fill a shift. -Jacquelyn Read this entire listing before applying. We mean it. BARENUÉ™ is a luxe, education-forward skincare clinic specializing in Brazilian waxing, Hydrafacial treatments, and custom facials using Korean skincare. We're not a quiet front desk. We're a small, growing, locally-owned clinic where every team member plays a visible role in building client trust and educating our community about skin. This is a part-time evening role, but part-time does not mean low-effort. If you're looking for a job where you sit at a desk and answer phones, this isn't it. Please keep scrolling. What you'll actually do every shift: Educate clients on waxing, skincare ingredients, and our treatments (you'll be trained extensively . We call our front desk team "honorary estheticians") Recommend and sell skincare and post-wax products (target: 2-3 products per shift) Book 1-2 skin mapping consultations per week Rebook every client before they leave and upsell add-on services Check clients in and out with warmth and professionalism Answer phones, handle follow-up and confirmation calls, enforce booking policies Closing duties: clean bathrooms, hallways, and common areas; take out trash; close the studio per our closing SOPs Everything is scripted, checklisted, and documented. We will train you thoroughly. Your job is to learn it, follow it, and execute it consistently. Training includes:
product knowledge for our full retail line, ingredient education, our booking and POS system, sales scripts, skin consultation framework, and shadowing shifts before you take the desk solo. Who thrives here:
You have real customer service or retail sales experience, and you're proud of it You're genuinely interested in skincare, or at least curious enough to want to become an expert You're outgoing, well-spoken, and confident in starting conversations with clients you've never met You can recommend a product without feeling weird about it, because you believe in what we sell You're self-aware and hold yourself accountable without needing to be managed You've worked on a small team before and understand that everyone wears multiple hats You bring life experience and emotional maturity to a professional environment You can multitask; phone in one hand, checking out a client with the other, while keeping an eye on the next appointment Who does not thrive here (please be honest with yourself): People who are soft-spoken or uncomfortable speaking up People who don't want to sell or feel "weird" recommending products People who want a quiet desk job People who aren't interested in learning about skin, waxing, or skincare People who need constant supervision or struggle with accountability People looking for full-time hours (this role is part-time and will remain part-time) People looking for higher pay than the posted range If any of the above describes you, this isn't the right fit, and that's okay, but please don't apply. Where this role can go:
BARENUÉ™ is growing. As we scale, the person in this seat has the opportunity to grow into roles like Lead Skincare Concierge, Inventory & Retail Lead, or Client Experience Manager. If you're interested in eventually pursuing esthetics or building a long-term career in skincare, this role gives you a foundation most people pay tuition for. We'd rather promote from within. What you get:
Hands-on training in skincare and waxing that most front desk roles will never offer you Performance-based commission and bonuses on top of hourly pay A clear structured environment with scripts, checklists, and SOPs so you always know what's expected A team that values your contribution and treats the front desk as essential, not optional A growing local brand with a strong reputation in the community To apply: Submit your resume along with a short cover letter note (3-5 sentences) telling us: Why this role interests you specifically, not just "I need a part-time job." One product, brand, or skincare ingredient you currently love and why What does a part-time job mean to you, and what would make you stay in one for at least a year? Applications without the note will not be reviewed. Job Type:
Part-time Pay:
$10.00 - $14.00 per hour Benefits:
Employee discount Work Location:
In person