Concierge

Concierge Robert Half - 3.9 Boston, MA Job Details Temporary | Contract $19 - $22 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Guest relations Phone communication Greeting customers Mid-level Administrative experience Multi-line phone systems Escalation handling Communication skills Client interaction via phone calls Full Job Description We are looking for an experienced Concierge to serve as the first point of contact for visitors and callers at our location. This Front Desk Coordinator role combines guest support, reception coverage, and phone management to create a welcoming and detail-oriented experience throughout the day. This is a Long-term Contract position suited for someone who is organized, service-oriented, and comfortable managing a busy front desk environment.

Responsibilities:

Welcome guests, employees, and vendors while maintaining an attentive and detail-oriented front desk presence. Manage incoming calls through a multi-line phone system, direct inquiries accurately, and ensure messages are relayed promptly. Coordinate concierge-style assistance by responding to visitor needs and providing helpful information about the workplace. Oversee daily reception operations, including sign-in procedures, visitor flow, and general lobby organization. Handle switchboard activity efficiently across multiple phone lines while maintaining clear and courteous communication. Support inbound call management by screening requests, transferring calls, and escalating urgent matters when needed. Previous experience in a front desk, receptionist, concierge, or customer-facing administrative role. Ability to operate a multi-line phone system or switchboard with accuracy and professionalism. Strong verbal communication skills and a consistently courteous approach to guest and caller interactions. Comfortable managing inbound calls, greeting visitors, and balancing multiple tasks in a fast-paced setting. Reliable organizational skills with close attention to detail and follow-through on daily front desk responsibilities. Ability to maintain a detail oriented, service-focused presence in an office or corporate reception environment. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .