Office Coordinator - ONLY W2

Office Coordinator - ONLY W2 at Infotree Global Solutions Office Coordinator - ONLY W2 at Infotree Global Solutions in Everett, Massachusetts Posted in 2 days ago.

Type:

full-time

Job Description:

Role:

Office Concierge Location:

Boston, MA Duration:

6 Months About the Role As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Concierge must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow members and visitors alike. The individual must maintain a continuous focus on delivering world class service, with a hospitality-first mindset infused within every interaction. The individual must have the ability to work independently and adhere to pivotal business and operational timelines and service deliverables.

What You'll Do:

Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival Call Management /

Switchboard:

Answering, screening and forwarding calls to appropriate departments and/or staff Assist in the execution of all in-office workplace service events and/or employee activities, partnering with the broader workplace services team to ensure experiences are timely and equitable for all Assist with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.) Assist with pre-event coordination and planning, room/space set-up, and post-event reset of physical spaces including training and conference rooms Support new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization Maintain security by following approved procedures, in partnership with Global Physical Security Maintain safe and clutter-free reception area, serving as the first impression moment for arrivals to the Client offices Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge Respond to all workplace inquiries, assesses needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary Procure office supplies and maintain accurate inventory levels; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies Receive, sort and forward incoming mail. Maintain and route publications Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.) Office administration tasks as necessary (vendor setup, purchase orders, invoice processing, etc.)

Requirements:

Minimum of 2 years professional experience Office Services, Concierge, or Reception related experience preferred. Previous hotel/hospitality front-of-house experience is also welcome Exceptional written and verbal communication skills, including the ability to communicate with all levels of staff, clients, and external professionals Experience interacting with people at all levels, including senior management Basic understanding of local building and fire codes, Fire Life Safety plans, and Environmental Health & Safety standards is welcome Demonstrated ability to work independently and prioritize multiple tasks Flexibility to perform job tasks outside of job description when necessary High level of integrity and ethics, with the ability to maintain confidentiality Strong working knowledge of Microsoft Office and Google Suite products