Apartment Concierge - 2nd Shift - Holidays Required

Job Position:

Concierge Location:

Hyattsville, MD 20782

Pay Rate:

$17.95 - $19.50/hr

Shift:

Description:

Join Our Team as a Concierge Associate for Apartment Communities! InterSolutions is looking for friendly, service-oriented Concierge associates to provide exceptional customer service to apartment residents. If you thrive in a fast-paced, customer-focused environment, this could be the perfect opportunity for you! Why Join InterSolutions? We make it easy to start or advance your career in property management with: Fair Housing certification Career coaching and professional development

Primary Responsibilities Include:

Create a friendly and welcoming environment for residents and guests Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors Provide first-line support for resident requests, concerns, and service inquiries Follow up on completed service requests to ensure resident satisfaction Respond to emergency situations by following proper protocols and contacting the appropriate services Monitor and maintain common areas, ensuring cleanliness and organization If you re organized, professional, and love working with people, apply today and start your career with InterSolutions!

Requirements:

Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and responsible Excellent follow-up and follow-through skills Self-motivated with the ability to work independently with minimal supervision Skilled in handling difficult situations and enforcing guidelines diplomatically Proficiency in Microsoft Word, Outlook, Excel, and data entry Ability to stand for 70% of the time and lift packages up to 20 lbs. Ability to work weekends as required InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.