Job Description
WHERE HOSPITALITY MEETS ADMINISTRATION DACUT
Cannabis Retail At DACUT, the front desk is not an entry-level position — it is a leadership-facing, customer-first role that sets the tone for the entire store experience. We are seeking a polished, highly personable, and detail-oriented professional who thrives in hospitality-driven environments and excels at customer engagement, organization, and supporting leadership teams. This role blends reception , customer experience , and executive-style administrative support for store management. You will be the first impression , steady presence, and operational anchor of the retail floor — welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention. WHAT YOU'LL
DOFront-of-House ExperienceDeliver a warm, confident, and professional welcome to every guestManage compliant customer check-ins with accuracy and discretionMaintain a calm, polished presence during high-volume periodsServe as the final touchpoint for customer satisfaction before departureCustomer Engagement & Brand RepresentationCommunicate promotions, loyalty programs, and store updates clearlyAnswer questions with confidence, or seamlessly escalate to managementRepresent the DACUT brand with professionalism, poise, and hospitalityManagement & Administrative SupportAct as a trusted support partner to store leadershipAssist with scheduling coordination, internal communication, and daily flowTrack observations, customer feedback, and operational needsHelp maintain organized front-of-house systems and documentationOperational AwarenessMonitor lobby flow, wait times, and guest experienceAssist with light inventory coordination and administrative tasksSupport website accuracy and promotional visibility when neededResearch competitor offerings and relay insights to managementCompliance & ConfidentialityUphold all state cannabis regulations with precisionHandle sensitive information with discretion and professionalismMaintain accurate records and documentation at all times WHO WE'RE LOOKING FOR
This role is ideal for candidates with experience in: Hospitality, concierge, front desk, or luxury retailAdministrative, executive assistant, or office coordination rolesCustomer experience-driven environments (hotels, restaurants, boutiques) Required qualities: Naturally warm, confident, and engaging demeanorHighly organized with strong attention to detailExcellent verbal and written communication skillsAbility to multitask gracefully in a fast-paced environmentComfort working closely with management and leadershipProfessional appearance and presentation Additional Requirements:
Cannabis experience is a plus, but not required — training providedProficiency with computers, scheduling tools, and POS systemsMust be 21+ and able to pass required background checks WHY DACUTHealth, dental, and vision insurance Employee product discounts Ongoing training and growth opportunities A professional, respectful, and team-driven cultureA role where your presence, judgment, and people skills truly matter WHAT THIS ROLE IS NOT
(Please read carefully before applying) This role is not : A passive front-desk or "sit and wait" positionA purely transactional retail or cashier roleA stepping stone for candidates seeking minimal responsibilityA fit for those uncomfortable with structure, accountability, or complianceA role for individuals who struggle with professionalism, discretion, or punctuality This position requires presence, initiative, and sound judgment . You will be expected to anticipate needs, communicate clearly, and support leadership with confidence and maturity. Candidates seeking a low-engagement or informal work environment will not be successful in this role. COMPENSATION & ROLE VALUE
This is a multi-dimensional support role that blends hospitality excellence with administrative and management assistance. Compensation reflects the level of trust, responsibility, and professionalism expected. Hourly Rate:
$18 per hour Pay Range:
Positioned above standard receptionist roles, with consideration for candidates bringing hospitality leadership, administrative, or executive-support experience Growth Opportunity:
High-performing team members may advance into expanded administrative, training, or leadership-support functions We value individuals who operate with discretion, composure, and consistency — and we compensate accordingly. YOU'LL THRIVE HERE IF
… You love being the person people trust, remember, and rely on. You understand that hospitality is both an art and a discipline. You enjoy supporting leadership behind the scenes while creating a welcoming, seamless experience out front. You take pride in being polished, prepared, and proactive — and you want to grow with a company that values those traits. This role is best suited for candidates who take pride in being reliable, polished, and deeply involved in the success of the team. READY TO JOIN THE MOVEMENT?
Be the welcoming face of DACUT Cannabis Retail — where passion meets professionalism. Apply today and grow with a team that's shaping the future of cannabis retail. ??Find more vacancies at www.dacut.com/careers
