Front Desk Representative

Front Desk Representative (Bilingual Preferred - Spanish Speaking)

Bright Smiles Community Clinic & Dental Benefits & Perks Competitive Pay:

$17-$20 per hour Flexible Scheduling Options Supportive, Mission-Driven Work Environment Strong Work-Life Balance Ongoing Training and Growth Opportunities Opportunity to Serve Underserved Communities Bilingual (Spanish-speaking) candidates strongly encouraged to apply About Us Bright Smiles Community Clinic & Dental is a nonprofit dental clinic dedicated to expanding access to quality oral healthcare for underserved communities. We proudly serve patients with Medicaid, Medicare, and those without insurance , ensuring compassionate, culturally responsive care for all. Job Summary We are seeking a friendly, organized, and service-driven Front Desk Representative to join our team. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for our diverse patient population. This position is ideal for someone who is passionate about community health, enjoys helping others, and thrives in a fast-paced clinical setting. Responsibilities Greet patients warmly and provide a welcoming, respectful experience for all individuals Answer phone calls, respond to inquiries, and schedule appointments (including emergencies and walk-ins) Assist patients with intake forms, consent documents, and insurance verification (Medicaid/Medicare/uninsured) Maintain a clean, organized, and professional front desk environment Support patients throughout their visit, ensuring clear communication and comfort Coordinate with clinical staff to ensure smooth daily operations Perform general administrative and clerical duties as needed Qualifications Minimum of 2 years of front desk, receptionist, or customer service experience preferred Bilingual (Spanish-speaking) strongly preferred ; additional languages are a plus Excellent communication and interpersonal skills with a commitment to compassionate care Strong organizational skills and ability to multitask in a fast-paced environment Comfortable using computers, scheduling systems, and electronic records Positive attitude, reliability, and strong work ethic Passion for serving diverse and underserved populations