Concierge, Hostess, Front Desk
- Premium Lounge
- MSP Airport! Gameway
- 5.
0 Saint Paul, MN Job Details Part-time | Full-time $18 an hour 19 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Qualifications Customer communication Greeting customers No experience needed Host/hostess experience Attention to detail Venue guest services Full Job Description Are you a customer-focused professional who enjoys being the first point of contact for guests? Do you thrive in a fast-paced, guest-facing environment where accuracy and service matter? Are you looking for a reliable role with growth opportunities in a unique airport lounge setting? . Portal Lounge, a next-generation airport lounge by Gameway, is hiring part-time and full-time Concierges, Hostess, Front Desk Associates at its new MSP location to serve as the first point of contact for guests, managing check-in, reservations, and payments while delivering a positive and professional guest experience. If you are an enthusiastic person with a passion for creating guest loyalty and working in a fun, high-performing environment, apply today!
Key Responsibilities:
Serve as the first point of contact for guests, delivering a welcoming, professional, and efficient check-in experience Accurately manage reservations, guest access, and point-of-sale transactions Answer guest questions and provide clear information about lounge services, amenities, and policies Coordinate with lounge, bar, and supervisor teams to manage guest flow and seating Maintain a polished front-of-house presence, including desk organization and professional appearance Follow established procedures for cash handling, payments, and guest verification
Minimum Qualifications:
Entry-level role; prior experience not required Strong communication skills with a friendly, professional demeanor Ability to handle transactions and guest information accurately and responsibly Comfortable interacting with guests throughout the shift in a fast-paced environment Ability to remain organized, focused, and detail-oriented Ability to work both in seated and standing positions for extended periods
Preferred Qualifications:
Previous customer service, hospitality, or cash-handling experience Experience as a host, cashier, receptionist, or front-desk associate
Compensation and Work Schedule:
Pay :
$18.00 per hour
Schedule :
Part-time and full-time opportunities available. Open availability required, including weekends and holidays, due to airport operations
Benefits:
Health/Medical Benefits Retirement benefits + matching Paid time off (PTO) Airport parking expenses covered Fun, inclusive, driven company culture Growth opportunities within a rapidly expanding company
About Us:
Portal Lounge is the world's first lounge curated for the modern traveler. Traditional airport lounges have not evolved to meet the expectations of today's travelers, so Gameway created one that did. Portal Lounge is for premium travelers seeking modern, tech-forward, and entertaining experiences that turn time in the airport into something people actually enjoy. From elevated design and music to high-end video gaming and innovative technology, Portal Lounge is built to feel social, energetic, and unforgettable.
Pay:
$18.00 per hour
Benefits:
401(k) 401(k) matching Health insurance Paid time off Application Question(s): Are you seeking part-time or full-time? Why are you interested in this opportunity at Gameway? What is your availability to work? What aspects of your personality and skills make you a great fit at Gameway?
Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Saint Paul, MN 55111 (Preferred)
Work Location:
In person
