Job Description
POSITION SUMMARY
To oversee the cleaning and maintaining of public areas including restrooms, food and beverage outlets, the spa, associate break areas, hallways, lobbies, offices, outlying properties such as but not limited too Top of the Rock, Buffalo Ridge and other guest areas ESSENTIAL FUNCTIONS
To oversee the team assigned to the cleaning and maintaining of public restrooms, windows, ash urns, sidewalks, food and beverage outlets, the spa, associate break areas, lobbies, hallways, offices and other guest areas. To oversee the cleaning of the public space areas as outlined in the housekeeping manual and/or as directed by the Housekeeping Manager.1B Respond to guest request calls in a timely manner, during the shift. Maintain an awareness of all safety procedures and guidelines as they relate to guests and associates. Be knowledgeable of cleaning products and their proper uses with safety awareness. Provide professional, friendly service to all guests. Responsible for making the schedule and working closely with the Housekeeping manger to ensure the public space areas are maintained ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS
Minimum Degree Required:
High School Diploma or Equivalent Years of experience: Valid MO or AR Driver's License KNOWLEDGE, SKILLS, AND ABILITY
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills:
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction TRAVEL REQUIREMENTS
25% of time will be driving around resort PHYSICAL REQUIREMENTS
Regularly walks, stands. and lifts up to 50 lbs. Occasionally sits, and does computer work. INDEPENDENT JUDGEMENT
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Big Cedar Lodge About Bass Pro Shops Bass Pro Shops is North America's premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father's liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela's to create a "best-of-the-best" experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America's Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as "one of America's Best Employers."
