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Patient Concierge

Job

McCulley Optix Gallery

West Fargo, ND (In Person)

Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/2/2026

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Job Description

Be the Face of McCulley Optix Gallery! Do you naturally make people feel welcome the moment they walk through the door? We're hiring a Front Desk Patient Concierge to create a warm, polished, and effortless experience for every patient and customer. We're looking for someone who values hospitality, kindness, attention to detail, and genuine human connection. The ideal candidate is organized, professional, stylish, and thrives in a fast-paced environment while keeping every interaction calm, thoughtful, and upbeat.
Why You'll Love Working Here:
4.5-day workweek for great life-work balance Health, disability, and PTO benefits Flexible scheduling & ongoing education Career growth opportunities Eyewear & eyecare perks Positive, supportive team culture Bonus potential This is an entry-level position with plenty of room to grow—perfect for someone friendly, organized, and ready to start a career with a local, women-owned business. Job Responsibilities Greeting patients with warmth and professionalism Managing appointment check-ins and scheduling Creating a seamless, elevated patient experience Phone calls Paperwork Management Communicating with staff and patients in a efficient, warm and professional manner Keeping the front desk organized, welcoming, and running smoothly
Required Skills & Qualifications Required:
Great Attitude and Communication Skills, Willingness to learn. Comfort with Technology.
Preferred:
Front Desk or Customer Service Experience. Some college education.