Specialist - Player Services VIP FT

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing I Casino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (

ATSE:

INLOT).

The Role:

Supports high-end players during visits to the property.

Responsibilities:

• Coordinates check-in and check-out times with Marketing, Tour Escorts and luggage delivery and pick-up schedules.
• Ensure that all rooms are cleaned by Housekeeping before issuing keys.
• Responsible for posting charges, settling folios for individuals, groups, and due outs, communicated through Housekeeping.
• Receives cash, checks and credit cards in payment, obtaining proper approval and authorization.
• Maintains an operating bank, renders bills and issues change.
• May perform limited Total Rewards duties, including issuance of promotional amenities, redemption of coupons and issuance of replacement cards.
• Promotes Bally's Entertainment and acts in a professional and courteous manner.
• Exhibits a positive, outgoing personality.
• Other duties as assigned.

Qualifications:

• Outstanding public relations skills and outgoing personality.

What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you! Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE". High School or better. NJ Casino EE Registration Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.