Information Desk Rep, Per Diem, Marlton

Job ID:

R1060704

Type:

Per Diem Location:

Marlton, New Jersey Standard Hours:

0

Shift:

1st

Shift Schedule:

Per Diem Shifts weekends 8:30am - 4:00pm or 12noon - 8:00pm weekdays.

Summary:

Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience. Provide accurate information, directions and, receives and responds to all telephone inquiries.

Position Responsibilities:

Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital. Verifies all staff is wearing ID badge. Abides and enforces visiting hour policy and procedure. Communicates directions to all locations/departments within the facility. Receives and responds to all telephone inquiries and assists visitors with special needs. Position Qualifications Required /

Experience Required:

2 years customer service experience. Strong verbal communication skills and excellent telephone etiquette. Excellent interpersonal skills and team player.

Required Education:

High School diploma or equivalent.

Hourly Rate:

$18.36 - $23.60 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.