Concierge

Concierge Garden Communities - 3.0 Hackensack, NJ Job Details Full-time $18 - $20 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Client services experience within hospitality industry Greeting customers Brand representation Mail management Desktop applications Computer skills Venue guest services

Full Job Description Job Title:

Concierge Job Summary Large Real Estate Development and Property Management Company is seeking a professional and customer-focused Concierge for a luxury residential apartment building in Hackensack, NJ. This is a front-facing position and the Concierge will serve as one of the first points of contact for residents, guests, vendors, and visitors. The ideal candidate must have excellent customer service skills, a polished and professional demeanor, and the ability to represent the property and company brand in a positive and welcoming manner. Responsibilities Greet residents, guests, vendors, and visitors in a professional and courteous manner Provide excellent customer service and assist with resident questions or concerns Monitor building access and follow property procedures Answer phone calls and direct inquiries appropriately Assist with package logging, notifications, and resident pickups Maintain a professional presence in the lobby/front desk area Communicate with management, maintenance, and leasing staff as needed Report any issues, concerns, or unusual activity to the appropriate team member Follow all company policies and property procedures Support the overall resident experience within a luxury residential community Qualifications Prior concierge, front desk, hospitality, customer service, or residential property experience preferred Professional appearance and strong communication skills required Must be dependable, punctual, and customer-service oriented Ability to remain calm, polite, and professional in a busy environment Basic computer skills required Experience in a luxury residential, hotel, or hospitality setting is a plus Schedule Full-time Schedule to be discussed during the interview process Pay $18.00 to $20.00 per hour Pay may be negotiable based on experience Application Questions How many years of concierge, front desk, or customer service experience do you have? Do you have experience working in a luxury residential, hotel, or hospitality setting? Are you available to work the required schedule for this position?

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person