Concierge

Spring Oak is proud to be recognized as a "Great Place to Work" our motto is "Welcome to the Family" We believe in creating a warm welcoming, and uplifting environment where residents and staff celebrate life and wellness to the fullest.

Responsibilities:

Welcome residents, visitors, and guests with a friendly, courteous, and professional demeanor Serve as the first point of contact for all visitors and ensure a positive community experience Provide information about the community, services, amenities, and programs to prospective residents and families Distribute brochures, informational packets, and other marketing materials Answer incoming phone calls with excellent phone etiquette and direct inquiries appropriately Schedule and coordinate tours for prospective residents and families Maintain visitor sign-in procedures and ensure security protocols are followed Perform clerical and administrative duties including filing, data entry, and general office support Support community events and resident engagement activities as needed Qualifications Previous concierge, receptionist, hospitality, customer service, or senior living experience preferred Outstanding communication and interpersonal skills Professional appearance and positive attitude Strong organizational and multitasking abilities Ability to work independently and as part of a team Proficiency with phones, computers, and basic office software

Shift:

Weekends & Evenings Qualifications:

Proven experience in a front desk or hospitality role is preferred. Excellent time management skills to prioritize tasks effectively in a fast-paced environment. Strong guest service skills with the ability to build rapport with diverse clientele. Knowledge of resort or hotel operations is advantageous. Why Join Spring Oak? Spring Oak offers a competitive salary, benefits package, and a supportive work environment. We are a family-owned and operated company, and we take pride in the family-like atmosphere we create for our employees. "Great Place to Work" Certified March 2026-March 2027 401(K) Company Match Health, Dental, & Vision Insurance Paid time Off (PTO) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.