Admin- NEW Store, North Las Vegas

Admin- NEW Store, North Las Vegas Natural Medicine

LLC - 3.7

North Las Vegas, NV Job Details Full-time From $15 a year 1 day ago Qualifications Computer literacy Full Job Description Admin Green Dispensary Position Overview Green Dispensary is seeking a reliable and customer-focused Administrative Associate to serve as the first point of contact for our customers. This role is responsible for checking in guests, managing phone calls and online inquiries, and ensuring a smooth and welcoming front-of-house experience. The ideal candidate is organized, personable, and comfortable working in a fast-paced, compliance-driven cannabis retail environment.

KEY RESPONSABILITIES

Customer Check-InFront Desk Greet and welcome all customers in a friendly and professional manner Verify valid government-issued IDs in compliance with Nevada cannabis regulations Check in customers using the store's verification system Maintain accurate customer flow and waitlist management PhoneChat Support Answer incoming phone calls and respond to customer inquiries Manage online chat systems and respond promptly to messages Provide accurate information about store hours, product availability, and promotions Escalate customer concerns to management when needed Customer Experience Create a positive and welcoming first impression for all guests Educate customers on available promotions, deals, and store offerings Sign customers up for the dispensary's loyalty program and promote participation Assist with general customer questions and direct them appropriately Administrative Support Support daily administrative tasks as needed Communicate effectively with sales floor staff and management Assist with maintaining compliance logs and records when applicable Keep the front desk area clean, organized, and professional

QUALIFICATIONS

: Must be at least 21 years of age Previous customer service, receptionist, or retail experience preferred Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Basic computer skills and familiarity with POS or customer management systems Professional appearance and demeanor

REQUIREMENTS

Must possess or be able to obtain a Nevada Marijuana Establishment Agent Card Must be legally authorized to work in the United States Flexible availability required, including evenings, weekends, and holidays