Front Desk - Fitness Center - TEMPORARY JOB

Front Desk

• Fitness Center

• TEMPORARY JOB URBN

  Playground
• 3.1 Manhattan, NY Job Details Temporary $17
• $18 an hour 4 hours ago Qualifications Vendor relationship building Full Job Description Front Desk Associate
• Fitness Center At the Front Desk, you are the first point of contact for people when they enter fitness center.

Your role requires a flair for hospitality and customer service, providing the best possible experience for customers. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. This location is an age 55+ private residential community, and experience with the senior population would be a plus.

Work Hours:

Temporary Job

• May/June/July including Holidays Primarily 2p-10, with occasional morning shift coverage on

Holidays Wage:

$17

• 18 WHAT

YOU'LL DO

Deliver amazing customer service by having a hospitality-focused, customer-first mindset Set up / pack down equipment at open / close times Check members in as they arrive to use the amenities or for classes / lessons Assist residents with the URBN Playground app to make their reservations and purchases Answer phone calls and e-mails and escalate queries as needed Provide some direction to other staff on shift as needed (e.g. porters) to ensure amenities run smoothly Hold a set of keys to open and lock doors as needed Know what events or lessons are going on and be able to answer questions about them Liaise with key people (e.g. trainers, Fitness Director, pool operator, etc.) to ensure smooth operations

YOU'RE GOOD AT

Remembering customers' names and making them feel welcome Getting things done Keeping track of many things at once and paying attention to detail Diffusing customer complaints and solving problems Working independently with minimal supervision Handling phone calls and e-mails in a professional and efficient manner Building relationships with customers, vendors, etc.

BROWNIE POINTS

Prior experience in a hospitality position Familiar with property management software Additional language skills Come join a great team at a super location!