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Customer Service Concierge
Job
Braden Auto Group
Chillicothe, OH (In Person)
$67,500 Salary, Full-Time
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Job Description
Customer Service Concierge - Braden Automotive Group Braden Automotive Group is looking for an energetic, motivated, and customer‑focused Customer Service Concierges to join our growing team. This role is ideal for someone who thrives on the phone, delivers exceptional customer service, and enjoys helping customers take the next step in their sales or service journey. Come to us with a great attitude and we will give you the training and tools for success! What You'll Do Make and receive a high volume of professional, friendly, and confident phone calls Respond quickly to internet leads, phone inquiries, and customer messages Schedule sales and service appointments using proven follow‑up processes Maintain accurate customer notes, updates, and communication history in the CRM system Provide outstanding customer service that reflects the Braden Automotive Group brand Work closely with sales and service teams to support daily and monthly goals Meet performance targets for calls, appointments, and follow‑up activity What You Bring Strong phone presence with excellent verbal communication skills High attention to detail and strong organizational habits A motivated, enthusiastic personality with a drive to succeed Ability to multitask and stay efficient in a fast‑paced environment What We Offer Competitive pay + performance bonuses Full benefits package Paid training Supportive, team‑oriented environment Opportunities for growth within