3rd shift front desk

Description We are looking for a dependable front desk team member to support an overnight operation for a nonprofit organization in Cincinnati, Ohio. This Contract position serves as a key point of contact for residents, guests, staff, and community responders while helping maintain a safe and orderly environment during 3rd shift. The role blends reception coverage, security awareness, and administrative support in a setting that values attention to detail, compassion, and sound judgment.

Responsibilities:

• Greet residents, visitors, employees, and service providers in a courteous manner and create a welcoming front desk experience during overnight hours.
• Guide guests to the correct destination, notify team members when someone arrives, and manage the flow of lobby activity throughout the shift.
• Observe arrivals and departures to help uphold site security standards and alert the appropriate program staff when a situation requires attention.
• Watch electronic monitoring systems and respond promptly to unusual activity or safety concerns.
• Coordinate with emergency personnel, including fire and police departments, by providing clear and timely information when urgent situations occur.
• Support evacuation procedures and assist during fire drills or other building safety activities.
• Complete assigned clerical work such as basic documentation, record updates, and front desk administrative tasks.
• Respond to residency-related questions by following established guidelines and directing individuals through the proper process. Requirements
• Previous experience in a front desk, receptionist, or administrative support role.
• Ability to remain attentive and detail oriented while working an overnight 3rd shift schedule.
• Strong communication skills with the ability to interact respectfully with residents, staff, visitors, and emergency responders.
• Comfort using electronic security or monitoring systems and following safety procedures.
• Solid organizational skills and the ability to handle routine clerical responsibilities accurately.
• Ability to use sound judgment in sensitive or urgent situations within a nonprofit or residential environment.
• Successful completion of all candidates required to undergo screening before starting the assignment.
• Resume review required prior to start.

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