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Concierge (Part-time)

Job

Downtown Cleveland- Archer Apartments

Cleveland, OH (In Person)

$36,400 Salary, Part-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

Concierge (Part-time) Downtown Cleveland- Archer Apartments - 5.0 Cleveland, OH Job Details Part-time $17 - $18 an hour 15 hours ago Qualifications Vendor relationship building Hospitality Customer communication Guest relations Customer service Greeting customers Vendor communication Front desk Concierge experience Guest services Hotel experience Full Job Description Looking for part time Concierge for residential property in the heart of downtown Cleveland's historic Warehouse District. Monday - Friday evening hours and fill in on occasions for others.
Job Responsibilities:
Meets with guests and provides outstanding customer service to all residents and guest. Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our property operations. Builds an extensive knowledge base of local area restaurants, shops, attractions, transportation options, and airports. Maintains a positive and professional relationship with all vendors and merchants. Supports operations partners and vendors delivering communication to managers and guests on a daily basis. Supports the marketing and sales department with administrative tasks. Maintains inventory and stock of supplies, brochures, and collateral for concierge desks. Prints and delivers correspondence to the front desk for guests prior to arrival. Provides pre-arrival support for guests arriving on packages. Facilitates correspondence with guests. Works collaboratively Qualifications /
Skills:
Strong verbal and written communication skills Personable and Friendly Customer service oriented True desire to satisfy the needs of others in a fast-paced environment Ability to interact with all guests and staff Ability to suggest a wide variety of local attractions for guest entertainment Strong follow through skills Maintain high ethical standards and professionalism Multitask and prioritize as necessary to meet customer needs.
Job Type:
Part-time Pay:
$17.00 - $18.00 per hour
Work Location:
In person