Spa Coordinator
Job
Winstar Casino Hotel
Thackerville, OK (In Person)
$36,400 Salary, Full-Time
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Job Description
Join Our Team as a Spa Coordinator Elevate Guest Experiences in a Luxurious Setting! Are you passionate about creating unforgettable experiences and delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where every day brings new opportunities to connect with guests and contribute to a world-class spa experience? If so, we want YOU to join our team as a Spa Coordinator. At our luxurious spa , we believe every guest deserves the ultimate relaxation experience, and were looking for a Spa Coordinator who shares our commitment to excellence. From managing the spa schedule to providing outstanding guest service, this role is the heart of the spas day-to-day operations. Youll play a key part in ensuring guests leave feeling pampered, refreshed, and eager to return.
What Youll Be Doing:
Creating Exceptional First Impressions :
As the first point of contact, youll welcome guests with a smile and ensure their experience starts with a positive impression of our spa. Managing theFlow of Communication :
From answering calls to greeting visitors and responding to inquiries, youll keep everything running smoothly by providing guests with the information they need. Scheduling withPrecision :
Youll manage appointments and ensure a seamless spa schedule to maximize efficiency, while handling last-minute changes with grace and confidence. Supporting aWorld-Class Experience :
Youll actively recommend spa treatments and retail products to guests, helping them make informed decisions while enhancing their spa experience.Ensuring Guest Satisfaction :
From assisting with special requests to resolving any issues that arise, youll go above and beyond to make sure every guest leaves happy. Keeping theSpa Immaculate :
Maintaining a pristine spa environment is key. Youll ensure cleanliness and orderliness, keeping all areas well-stocked and beautiful.Team Collaboration :
Work closely with a talented team of therapists and staff, contributing to a positive and harmonious atmosphere that makes our spa a standout destination.Handling Transactions :
Whether its processing payments, handling gift certificates, or managing retail sales, youll do it all with professionalism and attention to detail.Learning & Growing :
Participate in training and meetings to continually grow in your role and stay updated on the latest spa services and offerings.What Were Looking For:
Exceptional Communication Skills :
You should be a confident communicator, both in person and over the phone, with the ability to create positive connections with guests and staff alike.Detail-Oriented & Organized :
Youll need to juggle multiple tasks while keeping everything in order from appointment scheduling to inventory tracking and ensuring the spa is always guest-ready. A Passion forHospitality :
You understand that the guest experience is everything. Your goal is always to provide top-notch service and make every guest feel valued and pampered.Retail & Sales Skills :
If you have a knack for suggesting products and services that meet guests needs, youll thrive in this role!Flexible & Reliable :
Availability to work evenings, weekends, and holidays is essential as we operate 7 days a week, ensuring guests receive exceptional service whenever they visit.Your Skills & Experience:
Previous Experience :
Ideally, you have experience in retail, hospitality, or the spa industry, but well train the right person who is eager to learn!Tech-Savvy :
Familiarity with spa or salon software and Microsoft Office is preferred, but general computer knowledge will help you succeed in this role.Physical Demands :
You should be able to stand for long periods, lift up to 25 lbs, and handle physical tasks such as bending and reaching.A Professional Appearance :
We take pride in our appearance and expect our team members to be neat, clean, and well-groomed in uniform or business attire. Why Join Us?Competitive Pay & Benefits :
Enjoy a great salary and benefits package, with opportunities for growth within the company.Exciting Work Environment :
Work in a serene, luxurious setting where every day offers new experiences and opportunities to engage with guests.Team Spirit :
Be part of a friendly, professional team that values collaboration, respect, and mutual success.Ongoing Training :
Were committed to your growth! Youll have the chance to learn new skills and advance in your career. $17- $18 per hour DOE Ready to Make an Impact?
Brand:
Winstar Casino Hotel Address:
21444 World Way Drive Thackerville, OK- 73459
Property Description:
Winstar Casino Hotel Property Number:
006 Spa Coordinator 4.5 4.5 out of 5 stars 21444 World Way Drive, Thackerville, OK 73459 $17- $18 an hour
- Full-time Winstar Casino Hotel 2 reviews $17
- $18 an hour
- Full-time Join Our Team as a Spa Coordinator Elevate Guest Experiences in a Luxurious Setting!
What Youll Be Doing:
Creating Exceptional First Impressions :
As the first point of contact, youll welcome guests with a smile and ensure their experience starts with a positive impression of our spa. Managing theFlow of Communication :
From answering calls to greeting visitors and responding to inquiries, youll keep everything running smoothly by providing guests with the information they need. Scheduling withPrecision :
Youll manage appointments and ensure a seamless spa schedule to maximize efficiency, while handling last-minute changes with grace and confidence. Supporting aWorld-Class Experience :
Youll actively recommend spa treatments and retail products to guests, helping them make informed decisions while enhancing their spa experience.Ensuring Guest Satisfaction :
From assisting with special requests to resolving any issues that arise, youll go above and beyond to make sure every guest leaves happy. Keeping theSpa Immaculate :
Maintaining a pristine spa environment is key. Youll ensure cleanliness and orderliness, keeping all areas well-stocked and beautiful.Team Collaboration :
Work closely with a talented team of therapists and staff, contributing to a positive and harmonious atmosphere that makes our spa a standout destination.Handling Transactions :
Whether its processing payments, handling gift certificates, or managing retail sales, youll do it all with professionalism and attention to detail.Learning & Growing :
Participate in training and meetings to continually grow in your role and stay updated on the latest spa services and offerings.What Were Looking For:
Exceptional Communication Skills :
You should be a confident communicator, both in person and over the phone, with the ability to create positive connections with guests and staff alike.Detail-Oriented & Organized :
Youll need to juggle multiple tasks while keeping everything in order from appointment scheduling to inventory tracking and ensuring the spa is always guest-ready. A Passion forHospitality :
You understand that the guest experience is everything. Your goal is always to provide top-notch service and make every guest feel valued and pampered.Retail & Sales Skills :
If you have a knack for suggesting products and services that meet guests needs, youll thrive in this role!Flexible & Reliable :
Availability to work evenings, weekends, and holidays is essential as we operate 7 days a week, ensuring guests receive exceptional service whenever they visit.Your Skills & Experience:
Previous Experience :
Ideally, you have experience in retail, hospitality, or the spa industry, but well train the right person who is eager to learn!Tech-Savvy :
Familiarity with spa or salon software and Microsoft Office is preferred, but general computer knowledge will help you succeed in this role.Physical Demands :
You should be able to stand for long periods, lift up to 25 lbs, and handle physical tasks such as bending and reaching.A Professional Appearance :
We take pride in our appearance and expect our team members to be neat, clean, and well-groomed in uniform or business attire. Why Join Us?Competitive Pay & Benefits :
Enjoy a great salary and benefits package, with opportunities for growth within the company.Exciting Work Environment :
Work in a serene, luxurious setting where every day offers new experiences and opportunities to engage with guests.Team Spirit :
Be part of a friendly, professional team that values collaboration, respect, and mutual success.Ongoing Training :
Were committed to your growth! Youll have the chance to learn new skills and advance in your career. $17- $18 per hour DOE Ready to Make an Impact?
Brand:
Winstar Casino Hotel Address:
21444 World Way Drive Thackerville, OK- 73459
Property Description:
Winstar Casino Hotel Property Number:
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