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Front Desk Concierge
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Cantha LLC
Philadelphia, PA (In Person)
$34,320 Salary, Full-Time
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Job Description
Front Desk Concierge Cantha LLC Philadelphia, PA Job Details Part-time | Full-time $15 - $18 an hour 17 hours ago Qualifications Computer operation Mail distribution Organizational skills Mail processing Full Job Description Overview La Reserve on Pine, located in Rittenhouse Square, is looking for a part-time concierge front desk worker with customer service experience and computer skills to help carry out a smooth and pleasing experience for all of our guests. Responsibilities You will act as the guests primary point of contact and will be responsible for checking guests in Greet guests warmly, verify reservations, check in guests and answer any questions or complaints the guests may have in a professional manner Answer any questions and inquiries through our booking software, ThinkReservations as well as online travel agencies such as Expedia and Booking.com Manage phone system and accept incoming calls Handle incoming and outgoing correspondence, including emails, packages, and deliveries Provide exceptional customer support by addressing inquiries professionally and maintaining phone etiquette at all times Prepare basic pre-made breakfasts and clean up dishes in the sink Keep the first floor and lobby area clean and straightened up Be able to walk up many flights of stairs (there is no elevator in the building) Experience Proven experience in front desk or reception roles within an office environment is preferred Strong proficiency with computers and technology Excellent organizational skills with the ability to prioritize tasks efficiently Prior customer service experience emphasizing phone etiquette and professional communication skills is preferred