Concierge

Concierge Asbury Heights

• 2.

9 Pittsburgh, PA Job Details Full-time 23 hours ago Benefits Career development plan Qualifications Visitor query response Computer operation Guest reservation booking Resident conversation engagement Email customer support Organizing community events Phone communication Computer literacy Service scheduling Client rapport building Greeting customers Client inquiry handling Working with seniors Phone customer support Resident rapport building Guest rapport building Communication skills Technical Proficiency Entry level Coordinating resident events Full Job Description Be the Welcoming Spirit of the

Embassy:

Join Asbury Heights in Pittsburgh, PA as a Full-Time Concierge! Do you radiate warmth and possess a genuine passion for creating exceptional experiences? Are you a natural connector with a knack for anticipating needs and exceeding expectations? If so, Asbury Heights at the Embassy in the heart of Pittsburgh is seeking a vibrant and dedicated Full-Time and Part-Time Concierge to be the welcoming heart of our esteemed community! Imagine a role where your positive energy is the first and lasting impression for our wonderful residents and their guests. As our Concierge , you'll be more than just a point of contact

• you'll be a key orchestrator of comfort, convenience, and connection within our elegant senior living environment at the prestigious Embassy.

Your Day-to-Day Will Be Filled With:

Creating a

Grand Entrance:

Greet residents and visitors with genuine warmth, a welcoming smile, and professional courtesy, setting the tone for a positive and inviting atmosphere.

Your Expertise, Their Guide:

Serve as the go-to resource for community information, directions, local attractions, events, and services, confidently and accurately responding to inquiries in person, via phone, and email.

Making Life Easier:

Assist residents with a variety of requests, including scheduling transportation, making reservations, coordinating deliveries, and managing service requests with efficiency and a helpful attitude. Supporting a

Vibrant Community:

Play an active role in supporting community events and activities, ensuring smooth execution and fostering a lively and engaging atmosphere. Turning Challenges into

Opportunities:

Proactively address concerns and resolve issues with a resourceful and solution-oriented approach, showcasing your exceptional service skills.

The Hub of Communication:

Maintain clear and effective communication with residents, families, staff, and external service providers. Ensuring a

Secure Welcome:

Manage visitor access and maintain a secure and welcoming environment in accordance with community protocols.

Tech-Savvy Support:

Utilize our communication systems and software to efficiently manage resident requests and information. What You'll Bring to

Our Embassy Community:

A naturally warm, friendly, and approachable personality that makes everyone feel instantly comfortable and valued. Exceptional verbal and written communication skills

• you're a confident and articulate communicator.

Proven experience in a customer service, hospitality, or concierge role (preferred). Outstanding organizational skills and meticulous attention to detail. A proactive, resourceful, and problem-solving mindset. Proficiency in basic computer skills and a willingness to learn new systems. A genuine desire to serve and enhance the lives of our residents. Professionalism, a polished appearance, and a strong work ethic. Flexibility and reliability to meet the demands of the schedule.

Your Full-Time Schedule:

This is a full-time position with a schedule that includes every other weekend , with shifts of 7:00 AM

• 3:00 PM or 3:00 PM
• 11:00 PM . Flexibility is important, as there may be occasional requests to cover the 11:00 PM
• 7:00 AM overnight shift as needed.

Why Choose Asbury Heights at the Embassy in Pittsburgh?

A Meaningful Mission:

You'll make a real difference in the lives of our residents every single day.

A Prestigious Environment:

Be part of an elegant and well-respected community within the Embassy.

A Supportive Team:

Join a collaborative and friendly team that values your contributions.

Comprehensive Benefits:

We offer a full range of benefits to support your well-being and future.

Growth Opportunities:

Asbury is a leading senior living provider with opportunities for professional development.

A Strong Sense of Belonging:

You'll become an integral part of a close-knit and welcoming community. Ready to Be the Welcoming Heart of Asbury Heights at the Embassy? If you are a vibrant and dedicated individual with a passion for hospitality and a desire to make a positive impact, we encourage you to apply!

To Apply:

Please submit your resume. We look forward to hearing from you! Asbury Heights at the Embassy

• Where Exceptional Service Meets Elegant Living.

Located in Pittsburgh, PA. Asbury is an equal opportunity employer committed to providing a diverse workforce and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status