Concierge (Part-Time)

Front Desk Concierge (PART-TIME) - Be the Warm Welcome at the Rouse Estate Are you the kind of person who remembers names, opens doors with a smile, and knows how to turn a stressful day into a better one with just a kind word? If so, we're looking for you to be the warm, welcoming face of the Rouse Home!

What You'll Do:

As a Concierge , you'll serve as the go-to person for residents, families, and visitors—making everyone feel at home while ensuring their questions and needs are addressed with care, efficiency, and a positive attitude.

Your day-to-day might include:

Greeting all residents, guests, and staff with a smile and a friendly attitude. Answer calls promptly, transfer with ease, and ensure messages are accurate and delivered on time. Supporting new residents with orientation to the facility—you're the friendly tour guide! Assisting residents with non-clinical needs such as scheduling beauty appointments, coordinating transportation, or helping with minor tech issues (TVs, phone calls, etc.). Being a liaison between residents, families, and departments to ensure smooth communication and timely service. Handling guest inquiries and resolving minor concerns before they become big problems. Ensuring the lobby and common areas are clean, welcoming, and well-stocked with literature or refreshments. Helping coordinate and promote social activities or special events.

What You'll Need:

Previous customer service, hospitality, or senior care experience preferred. Strong communication and interpersonal skills—you're approachable, calm, and confident. Ability to juggle multiple tasks while staying organized and upbeat. Compassion, patience, and a genuine desire to support residents and families. Basic computer and phone skills. High school diploma or equivalent.

Why You'll Love It Here:

Make a daily difference in the lives of residents and families. Be part of a close-knit, mission-driven team that values kindness and service. Enjoy a beautiful working environment with meaningful human connection. Opportunities for growth and development in the healthcare field. Ready to greet your next opportunity with a smile? Apply today and bring your warmth, energy, and heart to a place that truly values exceptional service. About the

Rouse :

The Rouse Estate is located on 600 acres in beautiful northwest Pennsylvania in Youngsville, PA, a short drive from neighboring communities of Warren, Corry, Titusville and Jamestown, NY to name a few! With over 150 years of experience, the Rouse has a rich history of providing person-center care to all generations.