Client Concierge / Administrative Assistant

Client Concierge / Administrative Assistant EleVolve Therapy And Wellness Stamford, CT Job Details Part-time $20 - $22 an hour 19 hours ago Benefits Flexible schedule Qualifications Google Workspace Client onboarding Electronic health records (EHR) management Phone communication Intake Maintaining patient confidentiality HIPAA Medical scheduling Administrative experience Medical administrative support Key Performance Indicators Counseling Client services Psychology Social Work Care coordination Referral coordination Communication skills Marketing Entry level Client interaction via phone calls Full Job Description Client Concierge / Administrative Assistant Part-Time | Remote | Stamford, CT-Based Boutique Private-Pay Psychotherapy Practice EleVolve is a boutique private-pay psychotherapy practice serving high-achieving women who may look successful on the outside, but secretly feel overwhelmed, anxious, disconnected, or stuck. We help clients create lives that feel calmer, more aligned, and more authentic. We are seeking a warm, polished, highly organized Intake Coordinator / Client Concierge to support client service, scheduling, intake coordination, and administrative support within a growing founder-led mental health private practice. This is a meaningful, client-facing role. As the first point of contact for prospective and current clients, you set the tone for the care we provide, and makes this role an integral part of the practice we are building.

Position Details Location:

Work from home to start, supporting a Stamford, CT-based psychotherapy practice

Schedule:

Part-time, Flexible Hours starting at 5 hours per week , with potential for growth over time

Compensation:

Starting at $22/hour Potential for benefits: As the practice grows, we plan to offer benefits. Key Responsibilities Respond to phone calls, emails, and client inquiries in a warm, professional, and timely manner Manage lead follow-up and consultation scheduling Support booking, scheduling, rescheduling, and cancellations Ensure intake paperwork, consent forms, and onboarding tasks are completed before appointments Assist with EHR, administrative systems, and practice management tasks Support superbill-related administrative needs Coordinate referrals and outside provider outreach as needed Assist with light marketing, networking, and practice support tasks Help track basic KPIs and support practice growth over time Identify opportunities to improve organization, communication, and workflow Qualifications + Who We're Looking For You may be a strong fit for this role if you are polished, dependable, warm, proactive, and highly organized. We are looking for someone who communicates clearly, handles emotionally sensitive conversations with maturity and discretion, protects confidentiality, and follows through consistently. This role is best suited for someone who is trainable, coachable, tech-fluent, and comfortable in a fast-moving, founder-led private practice with high standards and room to grow.

Preferred qualifications:

Experience in client service, administrative support, intake coordination, patient care coordination, scheduling, or front desk/client experience roles Familiarity with Google Workspace Familiarity with HIPAA and healthcare privacy standards preferred, but not required Comfort learning new systems and technology quickly Strong written and verbal communication skills Interest or background in psychology, counseling, social work, or mental health is a plus Undergraduate or graduate students in psychology, counseling, or social work are welcome to apply How to Apply Please include: your resume a cover letter sharing why you feel you would be a strong fit for this role Applications without a cover letter may not be considered.

Pay:

$20.00 - $22.00 per hour Expected hours: 5.0 per week

Work Location:

Hybrid remote in Stamford, CT 06905