Overnight Front Desk

The Spring House Hotel located on Block Island, Rhode Island is hiring s easonal and local candidates! Summer visa programs such as H2B In Country Extensions are welcome to apply! Duties and Responsibilities Provide exceptional customer service. Manage hotel reservations through online bookings and phone calls to include noting any special requests and celebrations. Welcome customers upon arrival and thank customers at departure. Check in arriving guests and check out departing guests. Answer the phones, follow up on guest inquiries as well as checking and following up on voicemails. Create and, if applicable, mail physical gift cards as purchased. Be knowledgeable about the local area, attractions, activities and the available transportation. Be knowledgeable about the hotel dining options to include hours of operation. Be knowledgeable about events taking place at the hotel. Keep the Front Desk and Lobby areas clean, organized, and stocked. Provide exceptional customer service while creating a positive and memorable experience for guests. Be able to work in a fast-paced environment. Uphold the company's policies and procedures. All other assigned duties. Additional Details 50% off selected menu items during your shift $75 per week employee housing Dormitory style rooms AC + Heat, Wi-Fi, Cable TV included Communal bathrooms and kitchen Coin operated laundry Apply today while the opportunities are available!